Hawthorn Extended Stay by Wyndham Orlando

They only change towels 1 out of every 3 days they also do not have a continental breakfast they put some things in a brown bag for your room so you have no choice on what you get also room is outdated coffee pot leaks dishwasher leaks and only one icemachine works. The pool is great and they have outdoor BBQ grilles and it is very clean with games for kids. The jacuzzi is ok very clean but the jets are not very strong. No complimentary coffee or a small snack area also no vending. Friendly staff but seem to be annoyed sometimes. Overall a 3.5 for me and unless they improve amenities i would not stay here again

The room and location were solid for the price, but some of the "amenities" left a lot to be desired. The breakfast is nothing more than a grab n go bag containing a cinnamon roll, fruit cup, and juice box. It's not really "breakfast included", so don't rely on that for meal planning. Very disappointing considering other locations offer a more comprehensive breakfast. Additionally, the shuttle service is very limited. Only one shuttle in the morning, at 8 am, even though parks open at 10 (at least for universal) and one return shuttle. Again, not helpful for planning purposes. The bed and pillows were comfortable and everything was clean, so not the worst experience.

DO NOT STAY HERE. Do not use Expedia either. They gave us a roach smelly dirty carpet crime scene looking room with banged up doors that resemble a motel and scratched up furniture. The hotel will put you in the worst room if you use Expedia! I demanded a refund and they said no!