Hampton Inn & Suites Wellington

Let's be honest, Hampton Inn hotels are pretty much the same. Good enough that all the stuff works that should and the place is clean. ||That said, this Hampton has marble floors, a fancy pool, outdoor sitting area, and is located on a lake/green space so it's super quiet. I almost thought I was in the wrong place.||A big TV and decent internet also helped make my stay nice. Plenty of parking too. 4th floor shower was typical for a higher floor. HVAC seemed to have a mind of it's own. This is pretty standard for hotels it seems.||Recommend.

Worst hotel experience I ever had. Thermostat stuck at 74. Maintenance leaves at 6:30 pm. My options were to wait til the next day when maintenance comes in or change rooms. This is 9 pm, I have all my stuff unpacked and Im exhausted from a long day of driving. I have a little kitchen with food in frig and freezer. All my food spread out on table. It would have taken me at least an hour to move and get set up again. Instead I chose to stay in a feezing room. FYI I told front desk about ac issue a little after 6 pm. If maintenance was leaving at 6:30 pm, hotel should have said something. No customer service. Update: I called the front desk the next morning and the maintenance man, Israel came to the room. He told me the only way to raise the temp was to put the heat on. What? I never hard

Positive: It was central to what I needed Negative: ""

It was a good place to stay. We had an issue that was out of the hands of the hotel staff and they still managed to help with the situation, they were super kind and attentive, compassionate and worked with us to try to resolve the issue. We really appreciate the manager, front desk and housekeeping for trying to help. Thank you!

The front desk staff were super friendly and ready to help with anything we needed. Housekeeping did an amazing job, everything was spotless from top to bottom. We always saw someone tidying up in the lobby, breakfast area, pool, and even the restrooms, which was impressive. The mattress wasn’t the most comfortable, but honestly, that’s pretty typical with hotels. It wouldn’t stop me from staying here again, it’s a solid and well-kept place!