Hampton Inn Philadelphia/Willow Grove

We had a group of 25 in town for a high school colorguard competition. Super glad we picked this hotel. Conveniently located right off the turnpike in a safe location. What made our stay wonderful was the staff!!!! Special shout out to Anthony!!!! He was very professional introducing himself to our group and going the extra mile to make sure our time at his hotel was great! Set us up in a great space that accommodated us and made sure we had everything we needed. All of the staff members we encountered were great. Breakfast was awesome, rooms were clean and well appointed. Thanks!

My room was clean, staffs were kind and friendly, and we liked the breakfast. They had a variety food available. But if you are a light sleeper just like I am, I would recommend to ask a room without the central air. Also, the freight train is running near by. If you are able to sleep through with anything, you will do fine at this hotel.

My husband and I stayed there. The room was nice, but for some reason they bumped us from a king bed (our preference), to a queen room designed for handicapped. That was ok, the amenities in the room were nice. The fitness area was ok. Breakfast was great. But the location and noise level in the vicinity of the room was terrible. It was right across the hall from housekeeping and maintenance, so we heard a lot of chatter and in some cases yelling down the hall. But the worst part was that we were right next to the game room, which is apparently open all night. We were awakened more than one night by someone shooting pool at 2am. No kidding.

Unexpectedly needed a place to stay and found this hotel. Check in was easy. As a Hilton honor member I was provided bottled water and a snack. The rooms were clean and quiet. The coffee was hot and breakfast was reasonable. ||There was no frustration during my stay and they delivered on every promise they made.||I would stay here again

We checked in on a Monday. It was a very hot day in the Philadelphia area. Needed to run air conditioner continously. Tried to set fan to on vs auto position so the sound of the compressoer kicking on and off would not disturb our sleep. No matter what position it was on the fan would kick off when the compressor stopped running. This would happen every 15 to 20 minutes waking us up. Also the door to the room was not square with the jam and you had to push real hard to open it and it would make an extremely loud sound that all the rooms near by would here. To top it off, when we tried to leave the room Tuesday morning the lock mechanism failed and we were trapped in the room - imagine if there was a fire or medical emergency! Maintenance was sent up and was able to open the door fr