Hampton Inn Ottumwa

I stay at this hotel often for work and have consistently had a positive experience. The hotel is always clean, the breakfast is enjoyable, and the staff is welcoming and professional. A special shoutout to Riva at the front desk — Riva is always friendly, greets me with a smile, and makes check-in a pleasant experience every time. The hotel is currently undergoing renovations, which are much needed given the age of the property, and it’s good to see improvements being made. Even during this time, my stays have remained comfortable. I’m happy to continue staying here and would recommend it to other business travelers or anyone just needing a nice place to lay your head.

I stay at this hotel almost weekly due to work, and I’ve been staying here both before and during the current renovation period. Overall, I’ve had a consistently positive experience.||The hotel is always clean and well maintained, and the breakfast is something I genuinely enjoy during my stays. What truly sets this place apart, however, is the staff — especially Riva at the front desk. Riva is always welcoming, professional, and greets me with a smile every time I arrive, which makes a big difference when traveling frequently for work.||The hotel is currently undergoing renovations, which are understandable and necessary given the age of the property. It’s clear that improvements are being made, and I appreciate the effort to enhance the guest experience. Even during renovations, I’ve fou

Positive: The pool was great. Big enough for some "short laps." Negative: The parking was "workable," but the handicapped spaces seemed to take up (possibly) more space than needed. Maybe a clearly designated loading and unloading space?

My crew and I stay in Hamptons all over the country. We practically live in them. This is one of the best. Friendly and helpful staff. Great breakfast and overall wonderful environment. Apparently they had renovations going on during our stay but we didnt even notice. Riva at the front desk was absolutely amazing. The company better keep her around at all costs!!

I reserved a room for work and ended up not needing the room. This hotel wouldn't cancel the reservation and instead still charged my credit card for the room. Then, to add to their terrible business practices, they did not send a receipt. This is a horrible hotel. Do not stay here. Shady business practices must be fought back on and this hotel is exactly described that way. I talked to Hilton corporate about this situation as well and they were unable to help. Avoid this hotel. They are snakes.