Hampton Inn Myrtle Beach-West

We had a great stay at this hotel. All the staff was very friendly and accommodating. The room was very clean upon arrival. The hot breakfast was an added bonus and the food choices were great, something for everyone in my family. I would definitely stay here again. The only feedback I would give to the hotel is to possibly change the mattress to something more comfortable. Our mattress was very firm, and hurt my back the next morning.

Very helpful staff good rates and spotlessly clean. Good selection for Breakfast. Location is ideal for shopping and leisure. Atmosphere is very good. Rooms are spacious and comfortable. Great value for money.|Service excellent. Nice pool and gym 🏋️‍♀️

Had a lovely time. The double queen room was very nice. The hotel staff were pleasant and the breakfast was good. The breakfast bar had plenty of options such as toast, muffins, cereal, waffles, sausage links, scrambled eggs, egg bites and hard boiled eggs, along with oatmeal and assorted juices and coffee. The coffee bar was freshly restocked in the evenings. Great location to shopping as it sits across from Tanger and all along the road there is shopping and restaurants to choose from. Good experience overall.

This location is in an unattractive commercial area. About 15 to 20 minutes from the beach area. The good part: breakfast is near the front desk. The night desk clerk was very helpful and pleasant. The bad: this location, according to the general manager, does not use mattress casings. So all they use is a plain, ill-fitting mattress pad and an ill-fitting sheet. You can see the mattress itself, and your leg (and probably everyone else's leg) touches the side of the bare mattress getting in and out of bed. Another bad thing: they don't use pillow casings, either. They put one pillowcase over the pillow, and the pillow itself is potentially touching everyone's faces. This is absolutely substandard. It makes me wonder whether this location actually does launder all bedding between gu

Stayed at the West Myrtle Beach Hampton with my daughter on a visit to see Coastal Carolina University. When we checked out and we were driving back to the airport I realized I had forgotten something I hung in the closet. I called the hotel, could not reach anybody. I finally was able to reach someone who said they would check the room for me and call back. They never did! I got in touch with someone at the hotel the following day and they were unable to check the room because someone was in there. They had to wait until that person checked out. Again, no return phone call. I escalated it to Hilton, the first customer satisfaction specialist person never created a "case" for the hotel to respond to. I called Hilton a few days later and they actually created a "case". Housekeeping said th