Hampton Inn Greenville/Simpsonville

Customer service was good but bathrooms not clean and door of one room broken. My son's family had to change rooms because of issues. Not up to my expectations of The Hampton Inn.

My stay at this hotel was extremely disappointing. The moment you walk into the lobby, there's an unpleasant smell, and the whole place feels muggy and poorly maintained. The front desk staff didn't help the experience at all—the woman at check-in had a noticeably rude and unwelcoming attitude. The hallways were hot, and my room was no better. I had to set the AC to the lowest temperature just to get any relief. The window above the AC unit was dirty, the TV remote felt gross, and the chair in the room was stained. It really made the room feel unclean overall. The bathroom was another major issue. The shower curtain wouldn't stay up and kept sliding down, causing water to spill all over the floor. Because of that, the bottom of the bathroom door is peeling-it's clear this has been a proble

Our room is outdated, dingy, and dark. The picture is the ceiling of the hallway in our room. My shampoo was completely out so I couldn’t wash my hair. The front desk lady was on the phone and said, “I have to go; I gotta deal with this.” “This” being my checking in. We’ll be staying at the Fairfield two minutes away from now on. We spend our money when we choose to stay at a hotel, and I don't expect it to be a crappy experience or hotel.

The worst hotel I have ever stayed at. First I tried giving them a call because I thought that maybe I had double booked my room, but every time I called them it would instantly hang up. Whatever. I ended up figuring it out. Then when we went to check in, the guy at the front desk didn’t even greet us, acknowledged us properly, nor ask if we had a reservation. He just instantly asked for the last name on the room and came off extremely rude. We checked in and when we got to the room, there was a controller on the ground that had fallen out from the wall. It was the controller for the window blinds, and the best part was that it didn’t even work. They sent a maintenance man to come check it out and he was the absolute sweetest and instantly moved us to a different room. Except the other roo

Positive: The staff were wonderful Negative: Can?t get in the back door