GrandStay Hotel & Suites Hastings

Great service, great room (though we spoiled ourselves with the jacuzzi suite). The morning breakfast was awesome! Loved the biscuits and gravy! Front desk staff were outstanding at helping and answering questions. They are pet friendly!!

Was looking forward to getting out of the house and staying here with my partner over Valentine's Day weekend. We booked the bridal suite that included a hottub and fireplace, the booking was done through their website. At check in the receptionist man said the reservation was for double queen beds. I kept asking if the suite was still available or if anybody was in the room currently and he said someone else was staying in it. Only rooms left were double queen and single king. I insisted we stay here despite being so livid I thought I would cry. How do you mess up that bad? The upset from this has left me frustrated and drained from the moment I got into the elevator to checkout. The single king room we got the choice of was just okay at best, nothing to brag about. Heat function did not

The staff were extremely friendly and hard working! The accommodations were very good! They have a decent breakfast with hard boiled eggs, cereals, coffee, tea, juices, etc. and a waffle maker as well! There are good restaurants nearby, within walking distance and a grocery store across the street. It is a little older building, but our room and all of the spaces we were in were very clean!

Positive: Location Negative: Showers dated/TV small/not updated for technology, for example, modem access for charging devices

The reviews really scared me at first, I came here for my 18th birthday and was super hopeful and I will admit there was one spider in the bathroom when we first got there but otherwise no other bug issues, the bed was super super comfortable and the jacuzzi was extremely nice. The outside looked a bit spooky but our room was very nice considering the price. I didn’t see much dirtiness in the room and everything was very nicely put together. We plan on coming here again as being the casino is only a 5 minute drive from here. The staff was kind as well. I’d also recommend bringing an extra blanket, I was fine with the blanket the bed came with but it wasn’t super thick so some people may need that. If you’re super huge on cleanness and bugs I’d try somewhere else BUT it was very nice and I’