Finger Lakes Hotel

We have stayed at this property in the past, when it was under prior management under the Travelodge banner. The new owners are definitely making much needed improvements at this time, and have a ways to still go. The room was large and very clean. It was a (rare) smoking room, but was clean to the point that you would have not known it upon walking in. They are pet friendly ($10 extra charge for pets, which is reasonable). While the room was somewhat sparsely furnished (which I'm sue will be fixed over time), everything in the room worked fine. Wifi was strong and worked flawlessly. The property shows it's age, but they are definitely working on improvements and updating. The bed were pretty new and very comfortable and linen was perfectly clean. The sliding glass door to the balco

Was quite pleased with the latest stay at this property. The property is undergoing many renovations (which have been needed for a long time). The room was very clean, beds were very comfortable, and everything in the room worked properly. The refrigerator and microwave were welcomed additions. The staff was VERY helpful and accommodating! Our 2 cats traveling with us were welcome (the $10 pet charge was fine by me). Furnishings in the room were somewhat sparse, but think that's due to the work in progress. One of the few places left where you can actually get a smoking room. Considering that this was a smoking room, found that you wouldn't have known that upon arrival (that's how clean the room was!). Price was reasonable. It's not a 5 star property (and does not claim to be), but it is a

UPDATE: we were asked to write the previous review when we booked our venue here, not knowing what was going to happen. We had to cancel our wedding and had an agreement that if this happened we would get our money back. Months went by and we were understanding and patient... until they stopped answering us and we still don't have our money back over a year later. We're finally going to court with this horrible place to try to get our money back. Don't have your wedding here. They're nice to you, until it isn't convenient for them! We are currently planning our wedding for next year at this location. Everything has been great so far! They have taken care of all our needs, answered all questions and went above and beyond to make us happy. Food is amazing. They are currently fixing the room

Highly recommend staying Here! This is an older property being slowly updated. What is lacked in eye appeal is definitely made up in service and atmosphere. The food is awesome, the staff is welcoming, dedicated, and accommodating. Our balcony room had a great view, and convenient amenities including a mini fridge, hair dryer, and coffee maker. With shuttle service for concerts and events.

Stayed here recently for a wedding and was not impressed at all. Upon arrival, my husband and I went into our assigned room and promptly turned around to request a different one because the smell of smoke was extremely strong, enough where both of us were coughing and would not be able to stay. They switched our room, but I wouldn’t call the new room we got an “upgrade”. Everything there was pretty outdated, plain and worst of all many of the other wedding guests had stains in there room, dirty bathrooms and bed bugs, which was obviously the biggest concern. I didn’t feel comfortable staying here and it was definitely not worth the price of the room (they did kindly compensate some of the room cost due to the inconvenience). I would recommend choosing another place, it’ll most likely be ch