Fairfield by Marriott Inn & Suites Middletown

This location is a hidden treasure! Tiffany at the reservation desk is priceless, so friendly and knowledgeable that I wish she was at every location! And Charlie from maintenance made sure that my event was perfect! This staff was phenomenal and I will be back again and again!

Positive: Clean and Friendly staff Negative: We had to move our room at midnight because there were children jumping on the floor for over an hour. The front desk person really wasn’t willing to ask them to stop. So we had to move our room.

Excellent! I visited with a large group, we had an event in the conference room it was great! The hotel was clean and stylish, rooms were fresh, clean and comfortable accommodations. Close to restaurants, retail and entertainment. The entire staff was welcoming, friendly, and helpful. Thank you

One of the most hospitable hotels I stayed in. Had the pleasure to meet Diane she is an absolute sweetheart, as well as the rest of staff amazing. If you’re in the area don’t hesitate to book a room here!!

I could not be more disappointed with the treatment I received from your front desk at Fairfield Inn & Suites Middletown. As a lifelong Marriott Bonvoy Gold member, I have come to expect a baseline level of courtesy, flexibility, and respect—none of which were extended during my recent interaction with your front desk team.||Despite my long-standing loyalty to the Marriott brand, your staff refused to accommodate a simple reservation date adjustment. This was not a request for a refund or a last-minute cancellation, but a reasonable modification that countless other Marriott properties have handled with professionalism and grace. The rigidity and dismissiveness I encountered were not only frustrating but entirely out of step with the standards Marriott claims to uphold.||What’s most troubl