Fairfield by Marriott Inn & Suites Lake Charles Sulphur

Not the Marriott we are used to. Lakiyn, the front desk lady, was very pleasant and kind. The lady manning the breakfast was so sweet too. We did like the waffle and egg options. Thankfully the bed was comfortable! Now for the negatives: the bathroom was not very clean especially the tub. The shower curtain needed a plastic liner because the cloth curtain was stained at the bottom. Some of the towels were also stained so not sure if they were laundered well. The heat never shut off so we had to keep it at 65 to finally not feel like a sauna.

Stayed on 3/6/26. The sheets on the beds were not changed. It was obvious there were hairs and cut finger or toe nails in the bedding. The night desk person apologized and moved us to another room. That room also had dirty sheets. I would NOT recommend staying here. Notice in the history of reviews this is mentioned often.

When I checked in the clerk, a very nice man, informed me that the Internet was down. My reservation was for three nights and I said that the Internet was important to me. I had booked using points and arrived late in the afternoon. I was going to check out and go to another Marriott property, but I checked the other Marriott locations, they all required more points than I had. I asked the gentleman if they would consider refunding some of my points if I stayed the three nights and he said they’d gladly do so but it’s up to the Manager who he immediately called and she told him yes. When I entered my room, I noticed that there was some updating and repairs definitely needed, for example, the microwave door was broken off its hinges and hanging from the cabinet. The pool was closed for a

We understand amenities are limited due to covid but usually websites will post what they do and don’t have. Breakfast said was included and it wasn’t. Places we have stayed still serves breakfast or a sack breakfast. This hotel did neither. Our room was obviously cleaned in a hurry. Big visible hand print on desk. Hair in bathroom. Would recommend another hotel over this one.

Never again. Aside from the guy being polite at the front desk, I have nothing nice to say about my stay here. The AC didnt work in the room. The shower pressure was very low... a trickle at best. The cable TV did not have good reception. The gym was very basic but manageable.