Extended Stay America Select Suites- Orlando - South

Positive: The location was good, just off a busy way, and the staff helped and made it easy for me to get to my room Negative: Roaches, the floor was clean but roach was in the refrigerator and running on the floor. They can do much better with this

Staff has been wonderful with assisting every need I had. Heat didn’t work no problem they fixed it. Ac leaked for a few hours and they fixed it don’t believe the reviews of things broken and not reported to front desk they are friendly and try to fix things at the earliest convenience. Seen maybe one or two roaches but compared to other hotels/motels that’s none to the swarm they have. Stop by today and book with them you won’t regret it

This hotel is absolutely horrible. There is a terrible smell throughout the entire hotel. The elevator is disgusting, and the room smells awful. The toilet was stained as if it hadn’t been properly cleaned, there was hair stuck to the bathtub, and the refrigerator had technical issues. On top of that, the staff was extremely rude, especially Kenny, who handled our problems with complete ignorance and disrespect. I will never stay at this hotel again and I would never recommend it to anyone. Even one star is too much for this dump.

ZERO STARS. Please do not come here. Unsanitary rooms and no one to help when you need someone to change the pubic hair, stained sheets. I'm currently writing this from their lobby. On their lobby phone where it says stay on the line!!!!!!! but no one answers, not even a call representative like it says on the paper in front of it. Update: I finally got someone to get me clean sheets and I went to change them Guess what's underneath???? black, yellow stains from bodily fluids and god knows what. Yeah I emailed the Health Department this is just unforgivable and is not a simple oversight.

We lost our home to a house fire and less then six month after we were misplaced due to our rental getting flooded. We lived in the area to we chose to stay at this location of extended stay not only because my children go to middle school and hight school around the corner. This is the first time in years I ever see staff and management treat us with the up most respect. Accomodations were easy and pet friendly kenneth the manager, Tracy and Rose and the entire staff, employees and room services were the most professional without judgement and my pets loved every moment of our stay there. I would like to add that even residentially if I had to do it all over again I would definitely recommend this hotel suites and location every time hands down they have hit every start possible, very cl