Edgewater Hotel and Waterpark

The location was good for going to the Bentlyville lights. |The atmosphere was not good, they did decorate for Christmas. However the staff was not very knowledgeable- the room did not seem clean, it sounded like they were running a staple gun or a nail gun in the room next to us most the night. The water to pool and lazy river was easy too cold. Even the hot tub was not very warm. The cost was ridiculously over priced for what we got for one night. The free breakfast was ok. We ordered dinner from Pizza Hut and that was not even very good!! I would NOT recommend this place at all!! This was also my nephews first time at a hotel ever- he was not impressed at all!

Even though the Room’s Curtains were broken. Everything else was amazing. The staff great we got a bunkbed. It felt like I was at a five star vacation. I am grateful I could go there. I go there every winter. The pool was amazing. I played basketball in the pool with the basketball nets And We ordered DoorDash from a restaurant and it came perfectly fine. It was the best vacation

We stayed here just for a quick one night stay with our kids! Were the rooms in tip top shape? No. Did our kids care or notice at all? Nope! They are trying to upgrade, and when we had a problem with our shower they made it right no questions asked. The staff at the front desk were so nice, and the lifeguards were mostly friendly. They took their jobs seriously, which is saying a lot. We saw multiple rooms being painted while we were there. Is $300 a lot for a room? Sure, but you can’t complain about them needing upgrades but then expect them to have money to upgrade. We liked it here, and we will be back again. It brought back so many memories from when I was a kid, and i wouldn’t happily give them our money again. They were honest, accommodating, and very kind.

We won't be back to this hotel. We called and booked 2 nights this past weekend for our family to have an extra Christmas get away. Upon walking into the hotel on floor 1 the entire floor stunk of dirty diapers, and I'm not talking like one diaper It was absolutely disgusting. Our room was dirty, we found gummy bears on the floor, and the curtains were stained up and down. The cabinet for the fridge was broken and falling apart. At one point a bottle of water was spilled on our floor and when we covered it with a towel to dry it up, the towel was dark brown from the filthy carpet. When we went down to the pool Friday night there was a sign on the door that due to staffing issues the 2 big slides were not being used. Staff told us they wouldn't be open all weekend. We booked this hot

The package deals are worth it, a family of 6 can comfortably stay in a room, all the amenities. There's food onsite, the waterpark was good, even for our teens. Plenty of seating in the waterpark, lifeguards on duty and life jackets available for the little ones. Gorgeous lakeview, elevators are convenient, lots of parking. Included breakfast with pancakes! If you're looking for something that's inexpensive for a large family to enjoy, Definetly recommend. Of course we are a no frills kind of people, if you want the Hilton this isn't it. If you're a low budget thrills family this is your place. Hands down staff were also kind and accommodating. Thanks for a quick adventure!