Econo Lodge Mineral Wells

This hotel is absolutely disgusting! I stayed here for 2 weeks and during that 2 weeks I only saw the housekeeper once and it's roach-infested and they have yet to fix the hot water. The hot water takes 30 minutes to warm up so you have to leave the the hot water running for 30 minutes in order for the hot water to come on. There's roaches crawling everywhere, absolutely bad motel! I would not recommend anyone stay here! I was told that I could check out Monday morning and it is now Sunday morning and they knocked on my door and told me that I had to leave and they did not give me any reason!

We’re delighted that My husband and I chose this place to stay for work! Safe surroundings and a peaceful vibe allowed us to fully relax on his days off. The entire area reflects comfort, also very friendly staff/host (Brooke & Akil) made it feel like a place where you could truly relax. Maintenance Guy Aaron also, is AWESOME!

Positive: "" Negative: The concrete steps to acess the room were unlevel and covered in mud. Took 5 to 10 min to get shower warm. The electric outlets did not have covers.

The location was perfect I would rate the rooms 7 out 10… the front desk staff are always helpful specially the manager and AK who is one of the front desk employees is always going above and beyond to help with anything no matter what time it is .. and the other front desk worker whom I forgot his name and I feel so bad about it, but he is amazing as well and is always helpful..the cleaning staff is on point and do an excellent job.. I will definitely come back when I’m in town again

My stay here was quite disappointing because of the front desk lady’s rude behavior. When I didn’t respond to her request for a review about herself, her attitude completely changed. We had a problem with the TV, but she didn’t bother to fix it or offer any help. Later, when I asked for a toilet roll, she refused to give me one — even though I saw her giving them to other customers. She was very rude and unprofessional throughout the day. Thankfully, the gentleman at the front desk in the evening was polite and helpful; he fixed the TV issue right away. It’s unfortunate that one person’s attitude made the experience unpleasant, because the evening staff was much better