DoubleTree by Hilton Orlando Theme Park Resort

The rooms are really, really nice. I enjoyed it and everything nice and clean and everything. There was a lot of towels which we liked. The pool was really fun. All the action really fun. The breakfast was OK. The food was really delicious, but our server really didn’t bring us our drinks in time and would really didn’t relief them, would barely pick up our dishes. Other servers would be picking up our dishes. Our server was mostly talking to the male server at the bar. But overall really nice I would come back

The location is okay. Not much within walking distance short of crossing the very busy road and continuing on. The main entrance along with walking through the lobby you get the impression this is a hotel that offers nice accomodations. There was a great vibe going on outside- music, pool, etc.||I had read prior reviews that encourage you to get in the tower. I am thankful I did because several of my counterparts that attended the conference were not so lucky and they said the rooms were less than desirable and had to be moved once there was availability. I was successful in getting my room changed to the tower although I have to say not impressed. The room was clean; however, the fabric chair in the room had numerous stains on the seat that made it less than appealing to sit down on. It w

This is our second visit here and we absolutely love it!! Hotel looks beautiful and well maintained and the customer service is exceptional. We were assisted by Matt and then later Nessa and both of them very phenomenal and made us feel so welcomed. There was a minor error on our reservation and both of them took their time to investigate and get things sorted out very quickly. Victoria, the server here was also so kind and provided us excellent service. This kind of customer service makes us want to return to this hotel every time we visit Orlando. Amazing hotel and amazing staff!!

Disappointed, disgusting, more like a motel! I would not let my dog stay here. You walk in beautiful. Go to the room and surpised enough it was moldy, floors were wet and beds were dirty! I had a delayed flight which I continued to communicate with the hotel. They charged me for an extra day I was not even checked in. With my flight being delayed they put me in a handicap room where I could barely breath because the smell was that bed and I have asthma so it made it worst! The hotel staff said they had no more rooms to put me and my child in because they were booked yet they lied the rooms were very much empty just about every where with curtains open to view. Another customer had the same issue booked the tower and had a delayed flight and they gave her room up and didn’t give her what sh

Positive: Cookies, nice lobby Negative: Old room that does not match the lobby’s modern look. The shower was clogged, the parking was expensive ($40 dollars) and it was not told upfront in the app or when checking in. The room cleaning arrived early in the morning the day I we were checking out