Days Inn & Suites by Wyndham Traverse City

The last 24 hours have been a nightmare for me, including being left out in the snow for 5 hours before the Goodwill Inn stepped in to help. I want to give a huge thank you to Michelle at the front desk. She was incredibly helpful, respectful, and kind to me during a very low point. ​I am currently in a corner room b I'my a car wash and slamming doors, which has my traumatized dogs on edge and barking. I spoke with Michelle about moving, and while she was very sympathetic, the hotel was full and couldn't move us. ​I also want to note that the toilet in the room wasn't working when I arrived. I ended up fixing it myself so the next guest wouldn't have an issue, and I let the staff know just so they were aware. I am so blessed to have this roof over my head, but between the noise and the lac

Was looking for a getaway and break from work, which is pretty rare for me. Wasn’t impressed with the service and tried to address that directly but it wasn’t taken seriously. A 70 dollar room should receive the same class service as any other highly priced room I believe. I ended up with athletes foot which I’ve never had as far as I recall. It should be noted that it’s just a room. Nothing more. And blankets cannot be delivered. I promise I’m not one to complain about vacation because I always used to see it as a luxury. Emailed called and no discount or retry or refund. So not at all a fan as I take my limited income very seriously and this is a higher priced luxury.

Positive: Size of room Negative: Water stain on ceiling

It is always a pleasure to stay here. It is always quiet, clean, and they even have dog treats in the lobby if you have a dog with you! Sunny, the agent at the front desk, is always so polite and considerate I told my sister he always brightens my day and makes me want to stay at this particular hotel. I visit Traverse City often as my Dad lives here and I always look forward to staying at this hotel!

Room wasn't ready on time upon check in. Yet, I witnessed multiple guests come in after us and get checked in. We were also told for an additional $20 fee they could get it ready for us... What???? The day we checked out, my husband started taking items to the car and had to espn all the way around to come back in because the key card was not working. We checked mine and it wasn't working either. When we checked out I mentioned it to the girl at the front desk and she seemed very irritated that I interrupted her watching her phone. When I mentioned that it was frustrating that they deactivated our keys before check out, she made a face and said they did not. Both keys did not work. She shrugged her shoulders and just stared at me. She was irritated that I had a complaint and keeping her f