Crowne Plaza Orlando-Downtown by IHG

All I can say is that Shamara and the rising star, Lisa, are the absolute best. I decided to stay at the Crowne Plaza after experiencing some issues at another hotel, and from the moment I arrived, they welcomed me with open arms. Both Shamara and Lisa were extremely kind, professional, and attentive. They did a wonderful job calming me down and quickly provided me with a room that was clean, comfortable, and exactly what I needed. The service throughout the entire hotel was exceptional — from the restaurant staff to the valet team and even housekeeping. Everyone was friendly and committed to delivering a great guest experience. This hotel is a must if you’re looking for excellent service and a great location.

My husband and my two sons recently stayed at this hotel to attend the Pop Tarts bowl. If you are going to something at Camping World this is a great hotel to stay at. They have transportation to the city bus transportation to the stadium. It is very easy to do and did not take a very long time to get to the stadium and back from it. ||We got two rooms as my sons are 19 and 22. If you can do that it is great. We had a great king room with a seperate living area and kitchen. They had a queen room next door. It worked out so well for us all as would could be together if we wanted or separate also! ||We had free breakfast included in our package. The breakfast was very good and had a variety of hot items and fruit and yogurt that was great also. We had room service several nights. The food w

Positive: The rooms are beautifully decorated with plenty of light options. The coffee station is perfect and better than most. This hotel is almost perfect. Breakfast was nice. Negative: The downside to this hotel is it's location. It's also a little tired and worn in some common areas. The window/French door are sealed shut and cannot be opened. This combination does make the room a little darker with views that are obstructed.

My family and I used this hotel to host my sister funeral reception. Shamara was extremely helpful in getting me and my family situated. Rooms are modern and comfortable, those too bad you can’t open the balcony doors. Location is convenient for getting on the highway I four but it’s on a one-way street and there’s only one entrance which makes the kind of inconvenient. Overall, I highly recommend this place

Our stay was in February 2026 for 7 days. The room was clean and comfortable. TV, USB ports, desk, bar sink, small fridge and microwave. Our waitresses, Gaby and Jewel were wonderful. Attentive, kind and professional. A shout out to the kitchen staff as they kept the breakfast buffet stocked and clean at all times. The Front Desk staff were also professional and kind in attending to all our requests. We would visit again.