Courtyard by Marriott St Paul Woodbury

As a Lifetime Titanium member, the Woodbury Courtyard has been our home away from home for the past seven years when we’re in the area. The staff has always been friendly and welcoming, which is why we continue to stay here. That’s why this last visit — over two weeks — was frustrating. We completely understand that rooms aren’t serviced when the Do Not Disturb sign is on the door. But our room was also missed several times when it wasn’t. I had to stop by the front desk multiple times just to get basic items like toilet paper, and we ended up taking our own trash out daily. We’re not high-maintenance and don’t need service every day, but being repeatedly overlooked without any communication isn’t okay. It would really help if housekeeping procedures were clearly explained at check-in so

Hotel was overrun with ICE agents, felt like a military occupation. They were rude and appeared to be trying to intimidate other guests.

Positive: Our room was very comfortable. I appreciated the updated bathrooms and clean linens. Negative: Hotel staff did not do check-in in a timely manner. They stood there with no customers in front of them and said they had another guest pulled up and could not help me. Neither of the other guests were in the lobby or on the phone with them!

Our group’s experience at this hotel was unacceptable. The property was severely understaffed, which impacted every aspect of our stay. One member of our party was checked into a room that had not been cleaned after the previous guest—dirty sheets and all. When we raised the issue, we were told that was the best they could do. That teammate ended up leaving and checking into a Hilton instead. We paid for breakfast to be included, but there was only one person handling both cooking and taking orders. Guests waited 5–10 minutes just to place an order and another 20 minutes to receive food. We didn’t have time to wait 30 minutes for breakfast and had to purchase food elsewhere. I feel bad for the staff, running from task to task and leaving the front desk unattended—but the hotel was not prep

Hotel was clean, clean room, friendly staff, pool area was clean, hot tub was at temperature with all jets working. Double queen suite was a good value. Smart TV for sleeping area and another in the sitting/"living room" area. Logged in to Netflix no problem. No refrigerator though...? 🤔 definitely a must for drinks, snacks, and possible leftovers from dinner. NO CONTINENTAL BREAKFAST!! Huge bummer for me. $15 for 2 eggs, 2 pieces of bacon, frozen potatoes cubes, and toast. Whatever if its just you but with a family, that adds up! Serve a limited Starbucks menu for coffee. So add $8 to that breakfast! 😫 🙈 Texas Roadhouse is right across the parking lot. -5min Walking distance to Whole Foods, Sierra Trading Post, etc. Across the road is Cabelas, Home Depot, TJ Maxx, Dicks, Ulta, Tamarack Ta