Courtyard by Marriott Omaha La Vista

The staff very all extremely kind, polite, & helpful. Rooms were just in need of maintenance. 1st room had nasty plumbing issues. Had to request a room change. 2nd room had refrigerator issues & missing outlet converters, but at least we could shower.

Positive: They fixed any issues like the pool being closed.. gave us access to the pool at the Embassy Suites next door Negative: Pool was closed and next door didnt have a hot tub

This is a very nice place to stay. It's kind of a congested area to drive in but once you get the hang of it it's okay. If you can get to Costco you can get here lol. The best and most impressive thing I found here is that they have soft water! For someone who has grown up with and has always had soft water, this is a huge bonus! I have only stayed in one other hotel in my entire life that had soft water and it is so much appreciated!

I’m going to start by saying that I was traveling with my husband and our 24-year- old special needs son. He is living with Angelman Syndrome. When we arrived, we went to the counter to check in. This is the first time in 24 years that I / we have been asked about accommodations for our son. She welcomed me as a Bonvoy Gold Elite member and proceeded to ask about what would be best for us. Room near elevator or middle of hallway…. Walk in shower? Rails? Etc. I was blown away and so grateful. I think her name was Candy. It would have been 5-6pm on Aug. 3. She made sure he also received a bottle of water, too. Most people typically ignore him because they don’t know how to react around people that are different. She was inclusive and that is why this gets 5 stars. ||Pros:|🚂 Bi

This stay was really disappointing. Our room had blood stains on the comforter, stains on the floor, and even holes in the ceiling. For a Courtyard by Marriott, the condition of the room was unacceptable. The bartender was also rude, and unfortunately this is the second year in a row we’ve had that same experience. The only reason I’m giving 2 stars instead of 1 is because of Candi at the front desk. She is genuinely the kindest person and the only amazing part of this hotel. She deserves recognition for how she treats guests. Update: They do not really care based on their response.