Courtyard by Marriott Long Island MacArthur Airport

TLDR: Bed bugs observed and later confirmed by a licensed exterminator. Two required room moves. Third room in unacceptable condition. Significant disruption to sleep and work. During my stay in January 2026, I observed bed bugs in the bed I was sleeping in. The following day, a licensed exterminator confirmed their presence in the original room. As a result, I was required to relocate twice, ultimately occupying three rooms during the stay. All of my belongings had to be treated as contaminated and removed for cleaning or treatment. This left me without usable clothing or work essentials during a trip that was primarily for professional obligations. I missed a work function and had to make unplanned trips to obtain basic necessities. Because there was no clearly communicated protocol p

Positive: Dry meat and clean. Nothing in the refrigerator Negative: Staff not extremely friendlyiI have never paid tp park my car in the any hotel other than Canada for a night in the airport. Rate $19 a day. We are disabled and had to pay for the spot. For that reason I would not go back

The property looks nice on the outside. I'll give them that. But inside, it's very old and very worn, and some of the staff I had the displeasure to meet were, frankly, rude. It didn't help that it cost $172 for the "pleasure" of a run-down hotel with rude staff, no free breakfast, and a $15 charge for parking (which was removed from my bill).||We arrived (for management: it was 3/29/25 at around 5:00 PM) and there were agents at both check-in desks. One was helping a customer, and was extremely professional and helpful (she ended up checking us in). There were two agents at the other desk talking to each other. It sounded like one was training the other, or explaining a policy to the other. Neither one acknowledged me. EVER. I stood there for 5-10 minutes, standing right in front of them,

I don't know where to really start.. check in was okay..we had the Whirlpool suite it wasn't bad but def not what I expect ... It's like a Whirlpool bathtub. It's in the bathroom with a shower head as well... Not really what I was expecting because they didn't show any any pictures as well of the whirlpool in the room on the website or on booking. So that was a little deceiving. I also didn't like that. They charge me 318 for the room but then when I check out it's almost $350.. they charge you $15 for parking well. Where else should you park when you stay at a hotel... Even in Atlantic City. If you stay at the hotel they don't make you pay to stay and let alone. Not $15 some places maybe $5 a day . Don't go to the Red lobster over there. It is awful . The room was like mediocre. It looke

Been staying here for a long time, nearly 2 decades with close family right down the street. The service has always been fantastic with helpful, friendly, staff. The beds are another story. MATTRESS NEED TO BE REPLACED. The last few times we’ve stayed it’s been bad, sore back and the mattress are now so old they are tilted a few degrees with feet up above your head. And the same couches and furniture. Not sure if any room have been refurbished but it’s time to do them all. Again people are great, room are dated and need updating. Gold Bonvoy member not a first time at Marriott.