Chelmsford Inn

To everyone saying they’re “housing addicts” yall are so beyond ignorant. You don’t have to be an addict to be homeless. It could happen to you tomorrow God forbid. I stayed at the shelter program for a few months in 2023 and I was not homeless due to addiction. When I was there, there were more people in the shelter who WERENT addicts rather than were. Get real. Stop judging people by appearance. The hotel staff themselves like front desk and breakfast people were always so kind. And CTI got me housed pretty quickly. I am forever grateful.

This place should never have the Best Western Plus badge. I have stayed in many Best Western hotels and this one was sketchy at best. The "guests" inside appeared to be in rehab and totally unable to take care of themselves. The room was dirty, no ice machine and the breakfast was the worst ever. You could not serve yourself and had people behind a table handing you what you wanted.

I'm staying here as a homeless person placed as part of a program so understand I have no idea how this place is a an actual hotel or their rates.

We initially had an issue with our room and went to front desk. The staff were super friendly and Evan the manager immediately gave us another room. He directed us to the restaurant across their parking lot, Moonstones, which had amazing food and very attentive and friendly staff. Came back to our new room and pleasantly discovered Evan had upgraded our room, which was so kind and unexpected. We got settled in to watch the election and discovered we couldn’t get channels. Called down and front desk woman was able to get it working and gave us an extra unexpected discount. The cafeteria lady was also very friendly and greeted everyone with a huge welcome and smile. The rooms do need some attention to repairs but nothing major and that isn’t the staff’s fault that is the corporation, but we

Nice atmosphere, great lobby. Building itself seems old but remodeled well