Candlewood Suites Tallahassee by IHG

We were genuinely looking forward to this stay, as a hotel with a kitchen is a necessity for us, and the location appeared convenient for our travel needs. Unfortunately, our experience fell far below acceptable standards. Upon entering the room, we discovered blood on the comforter and chair. This was not a standard blanket but a duvet with a removable duvet cover, which indicates that the cover was not changed between guests. The presence of blood is not only disturbing but constitutes a **biohazard**, raising serious concerns about housekeeping practices and overall guest safety. This issue is especially troubling given the signage displayed in the lobby stating the hotel offers a *“Clean Room Guarantee.”* Based on the condition of our room, that guarantee was clearly not upheld. A si

LaToyia on the front desk was very professional and customer service oriented. She ran into an issue, with creating the room keycard while checking me in, but quickly resolved the problem by personally escorting me to my room and bringing me the keycard as soon as the machine was fixed. This helped me get settled into my room to after a long drive. Her positive customer service oriented attitude and her quick resolution was very much appreciated. Rooms are clean and comfortable.

I was greeted by a very personable staff member and he was attentive to the quality of our stay. The hotel is a 2 star so I didn't expect to have the ultimate in room quality. Bed was very comfortable. I was disappointed about the swimming pool. I was looking forward to using it but it was not clean. Overall I was pleased with what we experienced and I would recommend the hotel to others. Just be prepared not to have the extras of more expensive places.

I do not recommend this hotel. I was in Tallahassee for work, so I did not book this stay myself and did not have time to thoroughly research the property beforehand, but I wish I had. Upon check-in, I went to my room and immediately noticed pubic hair on the toilet. While the bed appeared to be made, it was clear the bedding had not been changed. I notified the hotel staff, and they addressed the issue quickly. Housekeeping is only provided every seven days, which is quite annoying. Trash can pile up fast if there for a longer period of time. Also, enough towels were not provided. I went to the front desk to request clean towels, they were given to me, but I was told I needed to bring my dirty towels back to the front desk. Since I was staying for eight nights, it didn’t make sense for

This was a suite that had a mini kitchen (room 139). There wasn't any instructions on how to use the stove and the knob was missing. 😕 The front desk clerk tried to pull a knob from another room but was unsuccessful. Thank goodness my husband had pliers to turn the timer ⏲️which was the only way to turn on the stove top. Love the regular size refrigerator instead of the normal college sized one that are normally in hotel rooms.