Branch House
Deadwood, SD · Hotel
- Address
- Branch House, 37 Sherman St, Deadwood, SD 57732
- Phone
- (605) 559-1400
- Website
- www.branchhousehotel.com
Branch House is a hotel located in Deadwood, SD. It is one of 63 hotels listed in Deadwood. Its 3.7-star rating is slightly below the Deadwood city average of 4.4 stars. There are 10 photos associated with this location.
Customer Reviews
Was a good spot for walking and not far at all from the main street where we were most of the time. The rooms however were quite strange. We had a lot of bugs in our room i.e. flies, wasps, spiders. I couldn’t figure out where they were coming from until my boyfriend found a window ajar. Our check in time was 3 pm and we were told it wasn’t ready no big deal to us really until we weren’t able to get in until 5 pm and had dinner plans at 6. Some of the towels were dirty and the front desk situation was strange. Nice walking distance but I’d rather pay 100 more dollars to have a cleaner room further away than all those random bugs and dirty linens.
Roach coach motel is the only way to describe this hotel!! VERY disappointing. Hotel room was filthy not only needs a deep clean but lacks just regular cleaning. Diarea splatters in the toilet, dirt and dead bugs in every corner and behind every door, mold on the shower curtain, dirt and garage on the bathroom floor, mouse traps behind the TV….FILTH!!! Ice machine does not work and bottles of bug spray on top the pop machine.
Positive: Good location Negative: No AC in April. When asked they stated they had not yet switched over from heat to AC and would not be doing that. It was 80 degrees during the day and the room was very warm.
I had two rooms booked and one had splatters of what looked like blood on the living room floor near where my kids would sleep, and the other had tons of bugs collected where we pulled out the sofa bed. The mattresses on the sofabed were lumpy and impossible for anyone to sleep on, and there were no sheets or pillows or blankets. When I called to explain why we couldn't stay there, the front desk person would not allow me to say what was wrong at first, and then said we would get no refund because I complained. This is a roach motel. I wouldn't recommend it to anyone.
The location was good for walking around town. It was a small but sufficient room for 2 people. The bed was INCREDIBLY loud and it was impossible to roll over without waking up from the loud springs. The room was dimly lit, but felt clean. The worst part was that there was NO AIR CONDITIONING. When I asked the front desk about it (after our keys stopped working on the 2nd day) he said they hadn't switched over from heat to A/C so it "should cool down at night". It was in the 80s during the day so the room was very warm. It was never lower than 78 degrees in the room- even at 7am. It was uncomfortable to sleep in that warm of a room. I would not have booked knowing that the AC was not on. Unacceptable in my humble opinion to advertise and not have AC available.
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.