Boston / Cape Cod KOA Holiday

Stay overall was fine, nice area, great location. The sites were well maintained, clean and staff would come by with carts 2x daily to pick up trash. Its not getting 5 stars overall, or for service, only because, I received a weird phone call while we were sightseeing in Lexington, Massachusetts. The staff said we had put a pop-up trailer on the site designed/designated for tents. I don't own a pop-up, I explained i only owned tents, she then kindly argued with me. Said they weren't allowed there. I again, explained again, its a tent, withe stakes, no trailer. It does not get pulled, it can't get pulled. She said management would call me later to speak to me and explain the rules. I get back to outer site, the folks next to us had a trailer pop-up, was there for 3 nights. I don't understan

Beautiful campground with the friendliest staff! The men driving around in the carts always stopped to wave or chat and the front desk women were equally awesome! We enjoyed it so much! We will be back! Thank you for a great stay! Your staff is amazing!

We have stayed at this KOA many times and have always enjoyed our stay. We went this past weekend and the trip was nothing like the past. They always did a great job with things to do for kids (crafts, train ride, movies, etc) but they had nothing this weekend and the pool has been drained. We were told it’s to “get ready” for Halloween but didn’t see much of that going on. The weeds, over grown grass and trash is certainly not a way to keep people coming back. We had a grill at our patio site that instead of cleaning (reminder you pay extra for those sites) they just put a piece of aluminum foil over the grates like it’s going to hide how dirty it was. Hopefully they can step up their management or we definitely won’t be coming back.

Very nice Koa and central to attractions we wanted to see. Some the drive was a distance but worth it. We went whale watching, deep sea fishing, Martha’s Vineyard (stop at Hyannis at Spankys Clam Shack lobster dinner great, nice view patio by water, and delicious.) We went to the Gillette Stadium using the MBTA only 7 min away to South Station. Order special events tickets online and it takes you to the stadium. Great experience. Next day we took train back to south Station and got on red line then green line to explore Boston. Great trip! The campsite was clean, staff Friendly, propane available, activities for kids, laundromat, we will be back!!!

If you stay here, avoid the manager Bob at all costs. He does not return messages and if you are actually able to get in touch with him, he is very condescending and has the "I'm better than you" mentality. I witnessed him being very rude to some guests, and then turning around, talking to other guests and speaking negatively about people to them. If you aren't in the "in" crowd, lookout. In my almost 20 years of coming here, I have never seen a manager worse than Bob. It's sad that KOA puts someone with that poor attitude out as the face of the brand. They need to do a better job selecting and training their managers. I will be staying elsewhere as long as Bob is employed. Just a horrible manager. KOA you need to do better!