Bluegreen Vacations at Atlantic Palace, Ascend Resort Collection

Room don't have towels toilet papers service is not so good only the location it's okay

I am a Blue Green owner this is the only reason that I stay at this resort. The customer service is horrible from the front desk staff as well as the men at the parking garage. I pay alot of matenience fees to stay here but there is always an issue when you try to take your luggage out of the car. The ammenties such as the sauna and hot tub have been broken for two years. This is the worse resort of all of the Blue Green Resorts. They need to be ashamed of theirselves!!!

I am a Bluegreen owner and have embarked on using all the resorts available to me. This resort is in an awesome location with both casinos, boardwalk and beach right outside our door. The room we stayed in was a studio with ample space and a fabulous view. It could use a bit of updating and a thorough cleaning and refresh. Otherwise, it was well equipped and just right for 2 of us

Great location Terrible service I mean the worst I've ever experienced Check in people literally didn't even bother to ask us to help after standing in front of the desk Bell boys were very nice Our room was super "tired". There was a couch in it with old nasty duct tape on it that said warehouse The beds appeared clean so that was a positive When getting there someone said make sure the room is OK then you can call for your bags It was not an Amazing deal either Location was quite great though We would never go back

Terrible experience compounded by terrible management by both the resort and Bluegreen customer service. Resort is in a crime/drug filled area. With long wait times for elevators/rooms and pool is no bigger than a tub. Neither the resort or Bluegreen cared enough address