Best Western Plus Osoyoos Hotel & Suites

Very, Very Disappointed. We have been to many Best Western Plus across Canada and the USA and here in Osoyoos we thought would be great for Snowbirds, but NOT! The room is never cleaned properly, the noise is atrocious and sound barrier is non-existent. We were on the second floor, and we hear them walking above us, we hear the shower and toilets flush, ridiculous. They supply breakfast, if you like powered eggs. They lied about cancelation policy. We got a contract stating if we canceled before 4pm the day before month end would be no charge, after 4pm would be $54.00. We gave 5 days notice and they are charging us 1/2 month rent, $850.00, this is absurd as we were told there was a waiting list for Snowbirds. We have been here 1 1/2 months and are still finding dog food behind the furnitu

A nice, typical, BW+ hotel. Very clean everywhere, large room, windows open with screens, comfortable bed, fridge, relaxing chair, desk, etc. All staff we dealt with were pleasent and seemed satisfied to work there. There was quite a good variety of breakfast items available eggs, sausage, potato triangle, juice, coffee, tea, yogurt, muffin, breads, toaster, pancake maker, fresh whole fruit. Only thing was that the potato was barely warm and pancakes were dollar size. There were a few bottles of Adaga wine in the room if you wished to purchase. We had just been to the nearby Adaga winery. We will be back.

This small town is quiet at this time of year, so there were few guests in the hotel. The breakfast was a good one. The room was clean & the bed comfy.

The hotel is clean and services are great. Just a few minutes drive to the supermarket, restaurants and Gyro beach. We were able to use their indoor pool and relaxed in their hot tub. Their breakfast is excellent.

Absolutely shocked at how dirty the room and beds are! Lots of black marks on the sheets and pillow cases. One of the quilt had a few blood stains. Fridge was dirty with food remains and didn’t work. Manager came and took pictures and arranged for another room. Not with a good attitude and blamed the cleaning staff. And the sheets and pillow cases in the new room still had black marks and shoe marks. Washroom sink had a clipped nail. At that point it was late I had a long day and a long road trip ahead and lost energy to ask for new room which prob would have same horrible condition anyway. I checked previous reviews and realized there were bed bug problems related to the blood stains (!!) and honestly i started panicking. I had enjoyed my stay at other BW hotels and I paid more money to s