Best Western Plus New England Inn & Suites

I had a wonderful stay at this hotel. The room was spacious and extremely comfortable, which made my experience even more enjoyable and relaxing. They also have a internal pool. The breakfast was excellent, with a great variety of options. The pancakes were especially delicious — definitely a highlight of the morning! I would also like to give special thanks to Zahra at the front desk. She was very kind, attentive, and welcoming throughout my stay. Her friendliness and professionalism truly made a difference. I would definitely stay here again and highly recommend this hotel.

I recently stayed at this location and really enjoyed my stay. As far as budget hotels go, especially in this part of the state it can be very hit or miss. This was definitely a hit! The woman who checked me in was very kind as were the rest of the staff I interacted with. The room was very clean and the bed very comfortable. A super nice desk setup and comfortable chair, looked like a nice new TV, although I didn't use it. Now the rest of the room is certainly dated. Mostly just the carpet and the bathroom. Who cares about an out of date carpet, and honestly the older bathroom was kind of great. They still had a heater in the bathroom, which I haven't seen since the 90s, and was so nice in the morning. Only issues I can think of is the first floor stunk strongly of weed, but that is p

It was clean and the room was good size. However in my 3 night stay housekeeping never went into the room, never replaced towels I used and put on the floor, never made the bed, and never emptied the trash. The breakfast was minimal and tasteless. I have stayed in a Best Western Plus before, there breakfast was much better. I had to get up on my last day at 5 am to get to the airport and scheduled a wake up call. I got the call at 4 am and of course was not able to get back to sleep. Overall poor management was obvious.

Positive: It’s clean, the staff are helpful, the all day cappuccinos are fantastic Negative: No

This location is perfect. The staff is extra accommodating and nice. I’d like to include the front desk staff Jeneil and Zahra are very friendly and helpful! Our room was super clean, the breakfast has been tasty and we’d definitely stay here again when in the area.