Best Western Plus First Coast Inn & Suites

First off..gal at front desk that checked us in was great. I needed a plastic fork n she just whipped out some lol. Its a pet friendly hotel so don't be shocked if you see a piece of dog food in the hallway. Room was clean..beds soft n comfy with nice pillows. Hotel was quiet..didn't hear anyone else..had the breakfast which was fixed by an awesome gal named Dale. Her huge smile n friendly greeting was great. Had a hot bkfst and brought a plate upstairs to the husband. I recommend this place...close to hwy but no hwy noise. Oh n no cockroaches!!! We've left 2 hotels during our trip due to roaches. Got up at 3am n flipped lights on n heck yeah no hugs lol thanks again for a great night of needed rest n relaxation

Headed to Jacksonville for a cruise on Jan 5, 2026 but decided to drive in one day earlier. This motel was close to dining, shopping, fuel. Very clean and staff was great. Breakfast was a good addition since I needed to leave late morning. Could not have asked for a better location, nor amenities. Definitely recommend this motel.

Positive: Room was clean.. amenities and breakfast were very good. Negative: Our room was on the 3rd floor. The carpeting in the hall was in desperate need of a good vacuuming!

I want to preface my review with the comment that this is a very nice hotel, however there were several things that made our stay not as good as it could have been. The good points are very nice, clean rooms with very comfortable beds. The hotel is very quiet even during the day. There is plenty of parking in a well lit secure area. The front desk is friendly and very attentive to your needs. The free breakfast is excellent with plenty of choices. And now the not so good points. The housekeeping staff leaves a lot to be desired. Three separate times they did not provide the service we requested. Twice they picked up our dirty towels but did not leave clean ones. The other time they did not clean our room, even though we put the door hanger out and I even spoke with the young lady telling h

We live in Florida and have stayed in this area many times, but we usually stay in Fernandina Beach. My wife is a retired hospital microbiologist and refuses to stay in any hotel room until she has done an extensive examination of the bedding for bugs and the bathroom for both cleanliness and mold. I can say that this room was one of the best examples of proper housekeeping and detailed cleaning we have seen in a long time. The front desk lady was pleasant to deal with, the shower was of a new design that worked great, and the beds provided restful sleep. The breakfast was hot and had a nice selection of waffles, eggs, and sausage. The lady in charge of the serving area kept everything clean and the serving trays full. Our stay at this Best Western was notable for its quality service