Aston at Poipu Kai

We were very surprised when we arrived our condo had no air conditioning! I was told most units do not have air. The front office helped move us to a suite with air in the bedroom, thankfully as we were there for 6 nights. I feel it should be advertised better on the website that air conditioning is limited. We had a great condo and the air in the bedroom was a savior! Pools were nice and location was great.

We could not have been happier with all of the amenities at the Aston. From our 1st encounter with the front office to our check out, the staff was so warm and helpful. Our room was fantastic with a bonus view of the ocean from the balcony. It was so nice to be able to walk to many of the places that were close to our room. Even though there was some road construction we never felt inconvenienced by it. We were able to get around with ease. We appreciated how the Aston checked in on us to make sure our stay was excellent. We could not have asked for a better stay. We plan on returning and staying at the Aston again. Mahalo

Lovely property. Condo was neat & clean except the tile floor was obviously not damp-mopped between occupancies. We had an upper level view of the ocean. So tranquil there compared to O’ahu! All appliances worked well. The bed was very comfy. Bathroom & shower nice as were the toiletries. Plenty of restaurants close by. Not right on the beach but we didn’t care. Had our own assigned parking spot. We will probably stay here again in 2025.

We paid roughly $850.00 in advance for a short stay at the Aston at Poipu Kai Kauai. When we arrived we were given a bill for an addition al $462.00. This included a $25.00 per day resort fee, other charges and half a dozen different taxes. Best of all there was a $180 cleaning fee that was completely undisclosed on the Aston's website, in phone communictions with their Rep or in their written materials. The ONLY place it came up was on our bill at arrival. Since the condo wasn't totally clean to begin with, and because the Aston does not do laundry or offer any room cleaning over the entire course of your stay (i.e., wash your own towels and make your own bed) this cleaning fee belongs in the category of surreal.

If you are booking here from a 3rd party, please verify hidden/junk fees to be paid at check-in. The room and property itself was nice and clean but the the mandatory fees while check-in was more than 50% of what I payed while booking on a travel portal. To be fair, I do not know if this is an issue with the portal or the hotel but these fees should have been disclosed in the confirmation email either by the portal or the hotel but they weren't. If I knew the fees would be so high, I wouldn't have booked here. On top of that, we were provided only one packet of coffee for 4 days and charged for another one which rubbed the wrong way.