Aloft Orlando Lake Buena Vista

We had a great stay! Had the best welcome with Mell, the receptionist. Her good energy and positive vibes instantly made us feel welcome and comfortable, the check-in was super quick and effortless, a good example of how great staff is important in hospitality! Will come back! The hotel is quite new, super clean and even pet friendly, highly recommend!

I never want to stay at a hotel that isn’t the Aloft brand. This hotel has a cool factor with the modern decor, but beyond that the rooms are designed well and keep hallway noise to a minimum. ||There was a small market onsite for snacks and drinks, as well as a full lobby bar. The exercise area looked well equipped and the location is super convenient to many of the area attractions. ||For this location, my only suggestion would be to eliminate the daily parking fee, it seems exorbitant for there being plenty of parking available.

Positive: Loved that they took extra care to make sure we were on the ground floor since we had our pup with us. Negative: That we had to pay to park. Doesn’t add to the experience and actually makes us want to look elsewhere

The hotel itself is in very good condition. The rooms and common areas were clean, well maintained, and comfortable, which we truly appreciated. Housekeeping did a great job, and the overall cleanliness met our expectations. Unfortunately, our experience at the front desk during check-in on December 31 was disappointing. The front desk staff member was rude and unprofessional, which made the check-in process uncomfortable. We also noticed that other guests experienced similar treatment that same evening, so it did not seem like an isolated incident. It’s a shame because the hotel has many positive qualities, but the front desk interaction left a negative impression. With better customer service at check-in, this would have been a much more enjoyable

This hotel has gone above and beyond every stay that Im in the area. Im here 70% of the time for business and I get to the area often. The staff is always friendly and ready to be amazing for anyone checking in. The location is convenient to several spots to eat and shop (Next to the outlets) and close enough to the freeway to be able to explore Orlando when and if time permits