Aloft Orlando International Drive

We had an unexpected change in our travel plans when our flight was canceled, and the team at Aloft went above and beyond to make our stay comfortable. From the moment we arrived, everyone was incredibly accommodating and friendly. A special shoutout to Laura at the front desk, who handled our situation with patience and warmth, and to the hotel manager for making sure everything was seamless. The room was clean, modern, and comfortable, and the overall vibe of the hotel made what could have been a stressful situation feel effortless. We truly appreciated the exceptional service and care—this level of hospitality is rare and memorable. Highly recommend Aloft on International Drive for anyone passing through!

Positive: The front desk staff were very nice and helpful. However, the bartender was completely inexperienced. Negative: The fitted sheets did not fit the bed mattress. To small. They kept coming undone. Also, the mattress kept slipping forward off of its platform. There was no regular coffee on arrival. No daily maid service. The shower soap was empty.

Very nice and clean hotel. We stayed here in 2021 and had a great experience. The rooms were modern, comfortable, and well maintained. The location is very convenient — especially if you’re visiting SeaWorld Orlando, as it’s just a short drive away. There are also plenty of restaurants and attractions nearby. Overall, a solid choice for a stay in Orlando

I am a loyal Marriott guest and member and have consistently had positive experiences with Aloft properties which is why I want to share both the strengths and concerns from this stay at Aloft I-Drive. My family and I arrived at approximately 3:00 AM after significant travel delays with two toddlers. Rickys at the front desk provided exceptional service — he was empathetic, welcoming, and offered us a one hour late checkout given the circumstances, which we greatly appreciated and accepted. The following day, however, we received a noon call from Sara stating checkout time had passed and we would need to pay for another night. I explained the arrangement made at check-in, but she responded in a dismissive and rude manner, indicating Rickys could not “possibly” authorize that accommodation

Definitely do not recommend staying here. I booked this hotel for an entire weekend, and on our third night we got back exhausted at 11:45pm after a full day at universal. Within 30 minutes of being back we found 4 German cockroaches in our room. I went to the front desk to ask for another room and they told me since it was Valentine’s Day night they were completely sold out. I then asked what we should do and in response he said, “well it’s your last night right?” Even though it was not. Very unprofessional and they were not taking the problem seriously. They did not apologize for the problem and I was not even offered a refund or discount. We ended up having to check out of the hotel at 1 am to go stay somewhere else for the night. Additionally, the first day we were there we found hair