AC Hotel Tucson Downtown

We stayed here two nights while visiting Tucson and arriving by Amtrak. The location is very convenient, especially if you’re coming by train since the Tucson Amtrak station is only a short walk away. It’s also a great area for walking around downtown with plenty of restaurants and things to see nearby. The hotel itself is modern and clean. The rooftop pool area is very nice with good views of the city and surrounding mountains. It’s a relaxing place to sit and enjoy the weather. The lobby bar was also enjoyable. We had a drink there one evening and the bartender was friendly and easy to talk with. There were a couple small room issues. The curtains were stuck and didn’t slide open easily, which was frustrating, and housekeeping didn’t restock enough wash rags during service. The bigger

I am Bonvoy platinum and I've stayed at various brands hundreds of times I rarely leave reviews but this day was memorable. The location is fantastic and I was upgraded to a suite which was very nice. In the morning I asked the front desk person if I can extend my stay at my current rate in my current room which most properties will always do and she immediately said yes. I asked if I could just have a few minutes to decide and I went to get breakfast. I then canceled the hotel I had for tonight and went back and asked her to extend my stay. She then said she couldn't override the rate and refused to do what she promised . I have never been treated like that. I am extremely upset, you don't do that to any customer and especially platinums! I now have no hotel for tonight. The front desk em

We thoroughly enjoyed our stay at the AC Marriott. The location is ideal. It's centrally located downtown, so it's easy to come back in for a respite between stops on your itinerary. We didn't realize the pool had such a fantastic view, so this was a nice bonus. The concierge were so helpful, and we appreciated everyone's assistance and friendliness so much throughout our stay. Our room was clean, comfortably, and cozy, and we never heard another guest. This is really an ideal location for a stay in downtown Tucson.

Stayed here on a Thursday and Friday night. I chose this hotel in part due to its proximity to the train station (less than a five minute walk.) The gym was roomy, but limited as far as machines go. I used it three times during my stay, and it was never crowded. The gym floor needed cleaning. The buffet breakfast started at 7:00 am, and while offering the usual fare, they also did eggs to order. My room was an accessible room, and the flooring in the bathroom flooring had come up a bit due to previous water damage. My room was clean. , and housekeeping did a good job refreshing my room . Overall, my room was quiet, and early check-in was honored by staff.

The staff were friendly and the lobby/bar area was very nice. The room on the other hand left a lot to be desired, making the experience less than ideal. The value just isn’t there for what they charge. I’ve paid half and gotten much more out of a room at other hotels. The bathroom setup was strange with the sink and mirror in the same space as the mini fridge/drink area. The room we got (paid a little extra) didn’t have a great view; instead it backed right up to the pool/patio area. In the end, it was a convenient location, but there are other places in the area I’ll choose to stay at next time, given the prices this place charges and what you get / don’t get for that.