WoodSpring Suites Seattle Tukwila

Staff was great and very helpful. The design of the building and the design of the rooms were excellent. The common areas, inside the elevator, and hallways were filthy for the two days I was there. The room was fairly clean. I believe the rooms require a few more towels, given the fact that rooms are not cleaned daily (which is OK with me). There are all these cooking pans and such, but no dish clothes or paper towels in the kitchen. The full-size fridge was great. My room had no box of tissues and I had a cold. So, I had to use toilet tissue and that was in short supply, as it wasn't properly stocked before I checked in. Also, someone rinsed plastic cups and placed them in the kitchen. I had to dispose of them. They were wet and not sealed in plastic, as the others were. My room was fair

I a couple nights at WoodSpring Suites Tukwila, checking out on Saturday, (Feb. 28th) while the room looked nice at first glance, that's about where the positives ended. The amenities were terrible—no breakfast, even though there's a beautiful dining area, and there wasn’t even an ice maker. Front desk staff is not available 24 hours like every other hotel I've ever stayed in however if you want to check in after hours staff will make them self-available to take your money, which makes it obvious that anybody can come and go as they pleased as long as they know I guess that will let them in, which makes me question my safety for the simple fact that there is absolutely nobody securing the hotel or the grounds. In the morning, I asked for a late checkout & the lady at the front desk was ex

Made a reservation for a room with a desk and a table three months in advance. As U'm boarding the plane to get to Seattle I get a call that the room is unavailable and the site should have never let me book. It's too late to find another place. So I took a downgraded room. There's no cleaning service, the guests are loud, it appears that some renovations were started but never completed. Don't stay here.

**⭐️⭐️ (Would be higher if not for towel policy…)** While staying at this hotel while the room and everything else was fine, I want future guests to be aware of something I’ve never encountered anywhere else: the towel policy. Since there’s no housekeeping service, you’re expected to bring your used towels to the front desk in a small black laundry basket to exchange them. Not a big deal in theory… When I went to get fresh towels, I was asked to sign a towel “log in/out” sheet. Then the staff member took the basket to the back and inspected each towel. In my case, she returned with one of my used towels still in the basket and informed me she wouldn’t accept it because it had “bodily fluids” on it — and that I’d be charged $20 for it. I was confused and pretty embarrassed, upon return

I normally don't put bad reviews but I recently stayed with WoodSpring Suites Tukwila where I had a very bad experience. 1.) 3hrs before check in time someone called me and said the family suite I booked online weeks ago from their website was not available on the day of the check in. They didn't offer an alternative and I have ask for option because I didn't have time to book another place as I was literally boarding catching a flight on my way to Seattle. They suggested and gave me a downgraded room. They said they gave me lower rate but it turned out charging me more. 2.) I let them know that I have an elderly and a toddler with me but didn't find out that the beds of the alternative room where way too high that my elderly mother could barely reach to get to bed and even a toddler shri