Van Nuys Soul

This is an awesome stay. Available for tourist sweeps and long term swings, Soul is tucked away in Van Nuys. A beautiful desert Burrough in the Valley with awesome mountain views and big long blocks like the city. Truly something for the soul. The staff are hard-working and service oriented. Sleep options are traditional hostel bunk arrangements with privates Available as well. You will appreciate the exceptional state of cleanliness from the bright entry way. This is consistent throughout and truly sets "Soul" apart from other well traveled international hostels. The house manager, Michael is a charming Parisian that you will find dependable and trustworthy. In the area are delicious and varied food options, more Mexican options than other food types, and you will figure them all very au

I usually never write reviews but this hostel is something to be warned of. I‘m honestly a bit lost for words when writing this right now but I’ll just try to summarize the major points of this horror stay. My friend and I had to spontaneously book a hotel/hostel for one night and were scammed by the obvious fake reviews of this hostel thinking it can’t be that bad. We had booked through Booking and when we tried to check-in, where asked by a dubious, barely English-speaking person to send a $40 deposit to a random PRIVATE person‘s Zelle account. It was quite late and they refused to give us the room otherwise. When we could finally go to our room after 20 minutes of discussion, we discovered right away we were given another room than the one we had booked (we booked a private room with

Low income living facility. This is not even CLOSE to a hostel. We had to leave after one night due to the poor conditions.||1) POOR COMMUNICATION FROM STAFF -- They gave us the wrong door code twice for self check in. We were there at 3am after a long drive with no way of getting into our room. We texted and called and they were completely unresponsive. We ended up pushing the door open and that worked, which we were grateful for but it was not reassuring for our safety. When we left the next morning staff claimed we didn't pay the deposit, which we did. ||2) SKETCHY $40 RENTAL DEPOSIT -- They demanded that we pay a $40 rental deposit before they would give us the door code for self check in. They claimed they would return it upon departure - that never happened. DON'T PAY THIS DEPOS

I really enjoyed my stay. It is an affordable spot accommodating. The staff is amazing. They have an awesome manager on spot. Joseph was very helpful on any needs to be met It’s a very clean and friendly environment thanks again. I will be rebooking when I come on my next vacation.

Positive: The quietness and the tranquility of the area Negative: I couldn't stay longer!!