Umbrella Beach Resort

I’ve never met staff and guests who are so rude and spiteful. My family went to enjoy the pool since my mom is an owner and every single person who was by the pool was questioning my family and staring at us the entire time, even though it was quiet and peaceful. We all felt very uncomfortable the whole time and although the management verified we were owners, the main manager kicked us out and embarrassed us in front of everyone. I’ve never met someone so rude in my life. We won’t continue being owners here and I wouldn’t recommend anyone else owning here or staying here either.

I’m an owner here and my family and I got treated SO bad at the pool and were asked to leave all because I owed them money. There was a better way to handle it but the office lady was SO rude and embarrassed my family. I will NOT be returning and I will be selling my timeshare.

I have been coming here for years with my family. Over the last few years it seems this place is starting to go down hill fast! The units haven't been updated since the early 90s. There were loose and chipping tile work downstairs and upstairs. There's actually a soft spot in the floor on the second floor bedroom. The shower tile has no grout and is molded. 3 years in a row the pool heater has been set to 94°. It's Florida in July.. the pool heater does not need to be on. I felt like a lobster being boiled alive and was not enjoyable. Only thing that keeps me coming here is because I was trapped into the timeshare and cannot get out. Don't let these other reviews swad you.. don't walk, run! Away from this place.

Umbrella Beach Resort is amazing. You are in a perfect location with the Beach and Publix in walking distance. There is so much space in the units. You get a garage and then 2 other living floors. You can't find really anything like it on AMI. They are clean, and you get your towels refreshed once a week. The amount of toilet paper they provide is spectacular. It may seem silly, but I love not buying toilet paper on vacation. Thank RCI, please don't change this. The pool temperature is not crazy hot anymore. It was too hot in years past, but that is no longer the case. When you compare timeshare pricing to something like Mellow across the street, it's insane. Umbrella wins hands down every time. The ceiling fans in all rooms really helps with the Florida heat and is a nice touch. It had a

We had a great stay at this resort. It is a quiet place, usually with few children which makes it nice for adults needing piece and quiet to recharge. Beach is a short walk across the street and so many options on island or off for food, restaurants, shopping, etc. You do get your exercise walking up the stairs from garage to bedroom level and then main floor (kitchen/dining/living room) so be forewarned if you have limitations. There are 2 units with elevators I've been told. Only complaint was no/weak internet signal. Will be back again!