The Atlantic

Please don’t book here, i had the worst experience ever! I booked for aniversary with my husband, we wanted something romantic so we paid a room with a jacuzzi, it was during winter, well, we got there, the service was unbelievable, the woman gave us the key, she didn’t explain anything anything else about the hotel, parking, nothing. We wanted to use the jacuzzi, but guess what the jacuzzi didn’t have the bath plug, so jacuzzi wasn’t working, it was 7pm we called to the lobby but anyone answered, seriously it was closed! It was winter even with that cold we went walking all the way to the lobby to check if someone could help, it was all closed, we found like a handyman walking around we told him and he gave us the plug for the jacuzzi, we were so happy, wait guess what COLD WATER, no hot,

We booked a room in December for a weekend stay in the Hamptons. Upon arrival, we immediately noticed there was only one other car in the parking lot, which felt unusual. When we checked in, the front desk attendant appeared rushed and inattentive. She had called us twice prior to arrival, and we arrived around 4:00 PM as expected. After going up to our room, we discovered the toilet was broken. I went back down to notify the front desk immediately, but the attendant had already left, and the only other car in the parking lot was gone as well. At that point, the property felt unsettling and unprofessional. Looking into the neighboring room only added to the concern—it contained a queen-sized bed with a disorganized pile of sheets and a crumpled brown bag left on top, giving the appearance

Foul smelling room beyond belief - sadly when we arrive the windows were open and it was freshly cleaned so masked the smell although a faint odor was in the air it was bearable |After closing the window and doors to go out for the night on return the smell was awful but too late to do room changes so we waited until the morning to tell them however there was no one around so all the check ou keys were being left - this is quite sad because the property was nice but I’d never recommend based on our experience and it ruined our last night in the US plus it was insanely expensive for this to happen compared to 2 nights in Boston it was more here for 1 night!! Anyway I have written and no one has bothered answering so I’ve gone ahead with my review

Bed was so comfy! Room was clean! Great trip! We’ll be back!

It's the best place I've stayed in awhile.. The staff is so friendly n accommodating to your needs. Located in great environment n location. I will definitely stay here time after time again in future....... The management is absolutely wonderful in every way,she is very concerned n helpful towards your needs 24/7