SureStay Plus by Best Western Quanah

Positive: "" Negative: I had a handicap reservation. I did not like having it on the 2nd floor.

I called 5 mins prior of making a reservation. I was told there was rooms available. As soon as I mentioned my to papered service dogs which I said I can provide paperwork. He told me he sold his last room 30 mins ago. This unacceptable and I will be contacting someone about this. This is illegal.

It was the best hotel in this area. There was a storm and we couldn't travel further. However, the rooms could use upgrading. Our towels were clean but had weird stains.. The staff was professional and courteous. Breakfast was delicious.

Steadily declining and definitely not worth the cost. General deçline in maintenance and housekeeping. Surprised Best Western allows such decline. |Reception was friendly. I had reserved a King on the ground floor. None had been cleaned. Accepted a double. Relatively clean, but carpet needs cleaning. Wide variety of TV stations. Fridge worked. Coffee maker had thick dust on it.|Bathroom: No shower curtain (called front desk who delivered one.) Towels of marginal quality. Hard to pull tub faucet ring to get water to the shower. No grab bars in bath. Fan doesn't exhaust, just makes noise.|Breakfast was basic, but OK. No tongs to get bread. Hot scrambled eggs, sausage, biscuits. OJ in a pitcher.

The staff is nice and the free breakfast was good. The bedsheets were alright and kind of itchy. The room’s bathroom was alright but the shower curtain was kinda nasty