Super 8 by Wyndham Carthage TX

Booked a hotel room through Expedia for 1 night January 25 checkout January 26. When we arrived the hotel had no lights and we let the front desk know that we wouldn't be staying. Front Desk saud she understood and stated a refund would be issued and took my name and number and said management woukd be giving me a call . Gave it a few days and called back on the 28th of January let the front desk know the issue and they took down my name and number again and stated someone would be reaching out to me. Waited a few days called back on February 5th no answer went to voicemail and the box is full. Called back to day no answer voicemail is still full. So now im reaching out to Wyndom reservations and filing a complaint

Easy access to area. I find it near everything one must need. Good for short or long stay. In my personal opinion, beds are comfortable. We got the suit with two beds. Staff is friendly and ready to help if needed. Will come back when needed.,

DO NOT STAY THERE! I was driving in a tropical storm, and so exhausted that I stopped in to rest and got a room. WHAT A DUMP! I had difficulty opening the door to the room, it took me several tries to get it open. Then when I opened the door, THE AWFUL SMELL! But I was so tired, I brought my stuff in anyway. I tried to take a bath, but the plumbing fixtures didn't work - the bathtub fixture fell off into the bath revealing nasty mold and mildew behind the tub. The toilet was running non-stop. Then I just lied down on the bed to take a much-needed nap, and THE MAINTENANCE MAN BACKED HIS TRUCK INTO A SPACE NEXT TO MY ROOM AND LET HIS OLD TRUCK RELEASE CARBON MONOXIDE FOR 10 TO 15 MINUTES, WHICH CAME INTO MY ROOM (they had left the A/C fan on) I COULD HAVE DIED RIGHT THEN AND THERE! I

Front lady is great and her customer service is awesome but unfortunately this place sucks, the WiFi doesn’t even work, TV doesn’t work and the rooms don’t look like the pictures, the best western in town is the best place to stay

We had an amazing experience! The property manager was so sweet and caring. She even helped carry my bag up to my room due to my hands being full with children and dinner and bags. The room was clean and comfortable and I felt safe at this hotel. Defiantly will return if in the area!