South Beach Resort Hotel

My husband booked this hotel as a spontaneous 2 day trip over Christmas. With it being Christmas we literally had the whole hotel to ourselves so they gave us the best room. Check-in was super easy and the 2 staff we encountered were very nice and helpful. We'd love to go back with the family in the summer.

The good: it was clean and no bugs. The people who work here are very nice and helpful. They have 3 pools which are kept in good condition. We didn’t go to the beach part but we saw it and it looked clean. The air conditioning worked well and we stayed in the hotel part which has jacuzzi tubs which were nice. |The bad: they have 3 pools so one of them should be designated to adults only, but it isn’t, so small kids take over everything. The TV was horrible. It got no channels and it wasn’t able to connect to phones. This might seem petty but when you have kids, TV is essential for the evenings. No Netflix or Prime. When we started to watch a show, it would cut out and not work. We asked about it and they blamed their provider so heads up. They have enough money to upgrade to new TVs but th

The property is really nice and very big! If you’re looking for cabins, they have them too. It’s not a five star hotel but it was charming and clean. A little dated decor but nice staff and cute breakfast with a pancake machine.

Rooms are dated and have a musty smell. I have been trying to call the hotel to see if they have found my daughter's glasses, but the phone never gets answered. Service is clearly lacking considering I cannot get ahold of anyone. It shouldn't be this difficult to get ahold of a resort. I dont see how anyone could make a reservation over the phone. Would not waste my time staying here again. Especially for the price.

The employees here are very kind, friendly and welcoming. Rooms are clean. If you are traveling with children or if you love fishing/swimming, this is the go to place. The kids pool has multiple water play apparatus the pier/jetty is spacious and many fishers had fresh catches. The beach area is nice it wasn’t crowded when I saw it but I could see if too many families were there it could get crowded. These are the star amenities here. The rooms are standard except no microwave or fridge. And you can hear kids and others through the walls, not a big deal unless you are a light sleeper. The breakfast is continental no restaurant or bar on the property. Not too far a drive from most things on the island.