Sonesta ES Suites South Brunswick - Princeton

My experience at this place has been VERY satisfying! I have been here more than once and after reading over some reviews; I have to say that one of the most thoughtful, helpful, kind and consistent person that I have had a pleasure to deal with is Diana! Always a pleasant smile, always how may I help you, is there anything you need. I also see it towards other customers as I am waiting patiently in line. Staff is well managed, no hotel is perfect but here your issue is tend to immediately from my experience. I would recommend it to family and friends.

I stayed at this hotel for five weeks. The facilities are acceptable for long-term stays, but I had a negative experience with another resident. While using the laundry facilities for the first time, I mistakenly used someone else’s detergent, thinking it was provided by the hotel. The resident reacted by yelling at me and making a discriminatory comment about my country, despite my multiple apologies and offer to replace the detergent. This incident could have been avoided if the staff had informed me about the laundry procedures upon my arrival. Although the staff was professional, this experience has prompted me to move to another hotel. I hope the management improves communication with guests and fosters a more respectful environment.

EDIT: wowww… an automated email. I would have NEVER seen that one coming! My laptop is having issues now, so thanks for the memories! Scumbags… Dirty rooms. The rooms look grand at first and they really are set up in a nice way. But they are so dirty. A bunch of ants were in the room and all over everything. They got all through my nice gaming laptop and my clothes and they were all over the couch and living areas. I KILLED HUNDREDS OF ANTS LOL. I did not feel safe here. Loud people talking all night. Dirty bathtub YUCK 🤮 Overall i would not recommend. I’m sure there are SOOO much nicer places close-by.

I was a guest in this hotel for months… I came for a job placement .. my glasses came up missing out my room.( I know housekeeping did it).I complained about flying bugs in my room.. The tub could not retain the water but maintenance never came my entire stay… breakfast was nasty after the original person Bre quit!! The lights went out one time after I went grocery shopping and I didn’t get any type of compensation when my food went bad.... Front desk agents 3-11 and 11-7 was very helpful during my 6 month stay…Well as helpful as they could be…. Also Gab spoke like 3 or 4 languages at one time to different guests which was very impressive!!! Points to this Sonesta for having such linguistic diverse staff..

Rooms were huge and very well maintained. The pool and grilling area is nice, but without there being a limit or time allocated for usage, guests can stay out there all day long without having to share. The rooms have a huge issue with noise control. You can be heard through the walls and into the hallway so be careful of what you're saying and doing. I missed breakfast but heard horrible reviews about it from a guest in the lobby and my wife who did go. The staff is extremely friendly and the absolute best part of the stay (thanks for everything Caesar)