Snow King Resort Hotel and Condos

Hotel location is a little outside of town. Not exactly walking distances to restaurants or shops. Services is lackluster. I checked in around 2:15 and it took approximately 45 minutes to finally get my keys. There were no less than 3 or 4 in the back office that could have easily checked in the long line of people, and it was ubtil I asked another hotel employee for help did they finally scurry out of the back office. Rooms are average. My room was a little dirty and weird stains on the furniture. The remodel must've been about 4 or so years ago. The decorations and fixutres are well designed. Depending on the room, the views are great! Think of it as like a Courtyard Inn - not great but not bad. I would recommend Cloudveil. Much nicer hotel, way better service and close to town.

The hotel itself is fine! Rooms are decent and location is great! The skiing was awesome! We had a great time and a wonderful lesson with Vicente! The only negative we had here was with the front desk people. Every person we encountered was very dismissive and not friendly or helpful at all. The worst of all was ANTHONY. He was not nice and was very dismissive to us during every interaction. I hope he is doing okay because he seemed very miserable. Overall was a good time! I hope they can replace the front desk staff or at least teach them to be reasonably nice to people. All the other staff were great!!

This place is beautiful and everyone is kind and thoughtful. Booked a snowboard lesson with Cole Mehra and dudes an absolute blast. Learned so much from him and became confident to hop on a board for the first time. 10/10 would recommend asking for him if you’re seeking lessons at the snow king resort.

I've stayed at Snow King Resort Hotel in all four seasons, most recently last week when my dad and I stayed in a double queen room with my new puppy. I LOVE that Snow King doesn't have weight limits for dogs (we have large breeds like Leonbergers and Bernese Mountain dogs), and it's surrounded by greenery making it easy to exercise and potty a puppy. Of course, you can't beat the location, right next to the mountain; yet, it's still within walking distance of downtown. Even though the hotel is currently undergoing a remodel, we still had a great time and can't wait to visit after the rebrand!

Unfortunately, our experience did not meet expectations. We experienced multiple billing errors, some for $611 and $500 and reaching the front desk by phone was nearly impossible. They used our credit card for someone else’s account. There was construction noise throughout the stay, which significantly impacted our comfort and should have been disclosed beforehand. The front desk staff were not welcoming, and basic hospitality such as greeting guests seemed inconsistent. We noticed staff male members checking in with other guests about their rooms, while we were contacted ZERO. Due to the combination of overcharging, noise, and lack of service, we left feeling dissatisfied. The front desk needs ALOT of training they have no idea what the website is advertising and have no clue how to acces