Sleep Inn & Suites Cumberland-LaVale

⭐️⭐️⭐️⭐️⭐️ I had a wonderful stay at this hotel! From the moment I arrived, the front desk staff (Kushi) made me feel genuinely welcome. They were professional, friendly, and incredibly helpful with every request. Check-in was smooth, and they went above and beyond to make sure I was comfortable throughout my stay. The level of customer service truly stood out and made a big difference. I would absolutely stay here again and highly recommend this hotel—especially for the excellent front desk team! If you want it more casual, more formal, or tailored to a specific situation (late check-in, upgrade, problem they solved), I can tweak it in seconds 😊

We traveled from SC to spend time with our Grandson for his Birthday. We were not sure where to stay, as we were not familiar with this area. We have absolutely nothing negative to say about this location! Everything from check in to check out was perfect! The cleanliness, friendliness & location of this hotel were perfect! We felt very safe beside the Loves station & McDonalds, which was very lit & populated with travelers. The lobby had was cozy & beautifully decorated for fall. There is a nice indoor pool & gym, but we didn’t have the time to enjoy them this trip. The 360 mountains were breathtaking to see each day & we were so close to downtown Cumberland. We will choose this location every time we visit Cumberland!

Had a great stay at this hotel. Things didn’t work out with where we booked originally so I called the Sleep Inn. They were very friendly and helped with accommodations for that day. Very clean hotel with friendly staff. Really enjoyed the heated pool. It was a smaller pool but still perfect to get some exercise. Pretty view of the mountains. It is right next to a truck stop but I like truck stops. Noise was not an issue. And if you need a snack or fast food meal it’s just a walk through the parking lot with McDonald and subway being attached to the truck stop. Just a few miles from great hiking and biking trails and downtown Cumberland. We enjoyed our stay very much.

Let me start by saying I chose this location because of the great reviews; however this stay ended with me not happy. The housekeeper whom cleaned our room needs a serious review in proper cleaning and when items on the beds need to removed and changed. When human bodily fluids remain on the bedding it should have been removed and cleaned. They also need to be taught to watch for blood while cleaning the bathroom.The chair that was in our room also could've and shouldve been cleaned. So when staying in this hotel I suggest you double check your room upon check in.

First of all this hotel is awesome, front desk has been great especially Khushi, she has been very friendly, helpful, and checking on me to make sure my stay has been good. I definitely recommend customers to stay here, rooms are clean, service is extremely good, breakfast is good and location is great with great view. If I ever come back this way again I will 100% stay here. Thank you very much Khushi