Sheraton Grand Los Angeles

We have had a great experience at this hotel. The staff have been so incredibly friendly. The M Lounge staff of Manuel and Christopher were so friendly and accommodating and the front desk workers were so nice and gave us so much information on things to do (Mr. Price and a young lady who we didn’t get her name 1-25-26). The room was nice and clean and the bed so comfortable!! We highly recommend this hotel.

The hotel’s free breakfast was a disappointment. It was Saturday, and the hotel claimed breakfast was available until 11 am. We decided to dine at the restaurant, but we were met with a long line. The front desk lady, visibly upset, informed us that the kitchen was closed and there was no more breakfast. Her tone was condescending, as if we were poor people taking advantage of the free breakfast. We left and bought breakfast from across the street. If the restaurant or hotel can’t afford to offer free breakfast, they shouldn’t.

The hotel rooms are old. The air con rattles and turns off middle of the night. Room walls are thin can hear farts, sex noises, people talking. Paid parking on site. There is a resort fee on top of the city tax, on top of accommodation. It ain't cheap. There is an exec lounge, the food sucks and alcohol isn't free. If you've got Marriott standing you get $15 food credit daily. Nice to grab free water. Across from gym. The lounge is closed on weekends so you get your breakfast downstairs. Buffet is no better than a Hampton Inn. So don't get excited. Also a bar that is decent. Bartenders are friendly and cocktails were good (pricy). Housekeeping does a top job. The exec lounge attendants are super. Shout out to Chris! Receptionists, a bank of them, need training. And attitude sh

I stayed at the Sheraton Grand Los Angeles for a weekend trip and had a wonderful experience overall. The only drawback was that the Club Lounge was closed during the weekend, which was a bit disappointing given this was a leisure weekend stay. That said, it didn’t take away from the many positives of the hotel.||The location is fantastic, right in the heart of downtown Los Angeles, making it easy to get around and enjoy the city. The staff throughout the property were consistently welcoming and attentive, which gave the stay a very personal feel.||I’d especially like to commend the wait staff at The District. Their service was thoughtful and genuine, and one lady in particular stood out for her exceptional attention to detail. She truly elevated our dining experience and embodied the spir

The hotel feels very luxurious, and we were upgraded to a corner room with a great view. The room was excellent. The sofa was long, very comfortable, and perfect for relaxing. The bed was also very soft and comfortable. The hotel offers umbrellas for a $30 deposit, which was extremely convenient, especially on rainy days. We did take out for our breakfast every day from District and used the dining credit provided. The food was good, warm, and enjoyable. The only downside was Saturday morning, when the line was extremely long and the wait was almost 30 minutes. Most of the staff were excellent and very helpful. However, there was one older female front desk staff member who was not helpful when I first asked about borrowing an umbrella and insisted there were none available. Later, my husb