Renfro Valley KOA Holiday

We had a great experience at Renfro Valley KOA. Site#2. The staff is incredibly helpful and friendly. We were traveling from Ohio and got caught in the snowstorm, which turned our planned one-night stay into two nights. Throughout our stay, they constantly checked on us to make sure we were okay and even offered help, which we truly appreciated. They also have a super friendly dog that I absolutely loved petting (a big plus for dog lovers 🐶). The women’s showers were clean and comfortable, and overall the campground felt welcoming and well cared for. We were very satisfied with our stay and are grateful for how well we were treated during an unexpected situation.

Have never given a bad review for a KOA until now. The KOA Holiday in Renfro Valley was so bad that we left our 6 day stay after 3 days. We paid for a "premium" site at a little over $100 a night. They refused to give us any refund at all. The help (a couple young people, newly hired with no experience) referred to the sign on the door "no refund". Of course they taped this sign because most everyone coming there wants a refund. The pad was broken, uneven asphalt that the few campers there we were all using whatever we could find to get our campers level! Swings broken, Trash containers full and not emptied the 3 days we were there, store never opened, grass grown up, campground just unkept. No Wi-Fi service. Just an old-run-down campground. Nothing like the pictures, false advertisement

We stopped for a overnight stay heading south in November. There is a steep hill to climb. We arrived after dark. It was unstaffed when we arrived, not on office said closed on Tuesdays. We made the reservation the same day on line. We saw an envelope on a clipboard with someone’s name but not ours. We looked at the big campground map and picked a spot that matched our reservation. We managed to find that spot in the dark. Over all it looked like a nice campground to stay during the summer season. We took some pictures in the morning. They had a camp kitchen that was very nice. The Rest rooms were clean but some out of order stuff in the men’s. They had hot water for showers. We would probably stay again on the way south.

Me and Cooper wanted to change RV parks. We didn't have to go far. The cabin was brand new almost and the lady was super nice. She brought a blanket for Cooper my dog. And a free complimentary pizza. It was cold but we were warm. The next day we went around for a walk a bout. We played in a dog pen that was made out to look like a pool table and soccer balls painted like pool balls. Cooper had a great time chewing at the balls and pouncing on them when I kicked one. We played putt putt golf and when I hit the ball far off Cooper would fetch it. He would run up and put the ball in his mouth and drop it in the hole. We said hello to the attendant and went back to our cabin.

Staff is all amazing! The gift shop has a little of everything you will need and more! They have a well maintained walking trail, lots of activities in the playground area, very large dog run in the back field and laundry available. (Bounce pad is no longer usable / Cornhole bags missing) The laundry is very reasonably priced! Great place for anyone to spend a few nights or even a extended stay. The only cons are the rates are significantly higher than other campgrounds in the area. Some things are in need of repairs that seems to have been needed for a while.