Red Roof Inn Cincinnati Airport-Florence/ Erlanger

I stay at a LOT of 1-2 star rated hotels just due to needing to save cash and I have to be honest, in terms of 2 star hotels this one is my favorite. Yes it has a bit of a black eye from the outside appearance but they ARE renovating it slowly over time, I see the work all the time being done. Now, the INSIDE is a much different story. Is the place old? Yes, and much is out of their control. What they CAN control, they DO. They allow your first pet to stay free!! The beds are EXTREMELY comfortable. It's always clean, the management and employees are All stand-up folks...every one friendly and kind. When you need something they do it IMMEDIATELY and they go out of their way to accommodate any and all requests. It has NEVER been dirty or smelled bad...the only time that will happen is from a

Positive: The location is the only good thing about this hotel Negative: It was so scary, so many people were living in this hotel. It was incredibly filthy everywhere all the time. My room was very very dirty towels bedding floor walls all of it. The manager at the front desk was extremely aggressive and rude.

I have stayed at other Red Roof Inn locations that were perfectly fine, but the Erlanger, KY location is a disaster. From the moment we pulled up, the parking lot was covered in trash and cigarette butts. The "trap house" atmosphere was immediate, and it only got worse inside. The room was appalling: • Safety Hazards: Electrical fixtures were literally hanging out of the walls by wires. • Filth: The bed linens were clearly unwashed, and the bathtub was so dirty I wouldn't even stand in it with shoes on. • Infestation: We saw roaches crawling up and down the walls. • Damage: There were holes punched in the doors. We checked out within an hour. Despite the room being uninhabitable, they refused to refund the first night (though they did refund the following two). Anyone leaving a high rating

The Red Roof hotel was one of the worst experiences of my life!! Outside and inside conditions were unclean and extremely dated. There was a huge whole on the bathroom door, stained walls, carpet, gritty sheets, dirty floor, gritty towels, and horrible smell of cigarettes odor.||When I complained to onsite manager he became argumentative and rude. No housekeeping services. I asked for air freshener and staff personnel brought me a cheap perfume to spray. Horrible experience. I regret booking the Red Roof. I would have been better off sleeping at the CVG airport for the few hours I was in town for. Never again in life would I ever go back.

It wasn't as pictured! Don’t look at the 90 yr old the way it use to look pictures!! It was very disappointing, disgusting, unsecured and unhealthy hotel we had ever booked. We checked out as fast as we checked in all of 5 minutes. The clerk never asked why we canceled or checked out. Just reminded us it was a non- refundable room through a third party and yes the hotel would not refund our room charge.. No amenities, poor lighting on the premises, and you just can see the room numbers from your car. They only put the good guest in room in the back of the hotel. They require to copy your credit card just in case you damage or break anything??? Really!!