Race Brook Lodge
Sheffield, MA · Hotel
- Address
- Race Brook Lodge, 864 S Undermountain Rd, Sheffield, MA 01257
- Phone
- (413) 229-2916
- Website
- www.rblodge.com
Race Brook Lodge is a hotel located in Sheffield, MA. It is one of 2 hotels listed in Sheffield. Its 4.4-star rating is slightly below the Sheffield city average of 4.7 stars. It ranks #2 among Sheffield hotels by combined rating and review volume. There are 10 photos associated with this location.
Customer Reviews
First time guest. Had the most charming stay at Race Brook Lodge. I arrived in the evening and followed a path down to where I was staying: a sweet, charming, rustic cottage room. The bed was enormous and inviting, there was a nook off of the room with an additional sleeper. No tv, just the sounds of the evening outside. It was a little chilly and they had heaters ready for use. The bed was very comfortable and I had a great sleep. In the morning, I followed another path to the dining area where I was greeted by the staff, who were super-friendly and warm. Overnight guests were greeted by the staff like they were family (they seemed to be regular guests) and the breakfast was delicious. I took a quick dip in the pool and used the sauna, then went for a hike. It was the perfect getaway fro
Really odd place. I enjoy rustic cabins and natural settings. However this was run-down, and the unidentified junk lying around was perplexing- like bohemian junkyard. It looked very sad. The buildings don't appear to be kept up. The brook was dry so there is no babbling brook. It was too expensive for what you get. The bed was hard as a rock-very uncomfortable- and the pillows were like lumber. I wish that I had put an air mattress in the car. The furnishings, if you care about that sort of thing, was like stuff that you find at the curb in most towns. Stained, mis-matched crappy looking stuff- I think that's what they meant by eclectic. Other reviewers mention the warm reception, the buffet breakfast etc. There was no reception. There is no check-in desk whatsoever. Everything is done
If by eclectic and rustic you like dilapidated and dirty, this is your place. The text said to see ourselves to our cottage and the key was inside. However most of the cottages/rooms weren’t numbered. There were no signs… we had no reception to call. After roaming around we found a man and asked if he knew where 22 was. He lead us one way, then another, before remembering 22 was back the first direction. We got to an unmarked cabin and went in. A key labeled 22 was on the table. The room smelled musty. The room was not like the pictures. The furniture was very old, threadbare, saggy. There were cobwebs. Maybe they cleaned after the last people left but not since? I’m not sure. There was a small door that wouldn’t shut all the way but had a single nail in the top holding shut. From the outs
I had high hopes and the charm is there but the customer service is simply not. They check in via text and can answer simple questions but when no heat was on in my room and I needed help I was told via text “Sure! one sec” thinking someone would come by soon. After waiting 30 minutes I looked around the room and found a second space heater. I plugged it in and blew a fuse. I let them know that via text and was told “I'll send somebody”. No one showed up all night. The next I got a text asking if I still needed help. I felt upset and misled, wasting at least an hour of my short trip waiting for help that was promised and never showed. The price was too high for this low level of service.
If by eclectic and rustic you like dilapidated and dirty, this is your place. |The text said to see ourselves to our cottage and the key was inside. However most of the cottages/rooms weren’t numbered. There were no signs… we had no reception to call. After roaming around we found a man and asked if he knew where 22 was. He lead us one way, then another, before remembering 22 was back the first direction. We got to an unmarked cabin and went in. A key labeled 22 was on the table. The room smelled musty. The room was not like the pictures. The furniture was very old, threadbare, saggy. There were cobwebs. Maybe they cleaned after the last people left but not since? I’m not sure. There was a small door that wouldn’t shut all the way but had a single nail in the top holding shut. From the out
Services
Top Hotels in Sheffield
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| Sheffield Lodge | ★★★★★ 5.0 | 20 reviews |
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