Passport Inn & Suites Middletown, CT

Me and my husband came here after our wedding and had an amazing time! The employees were so helpful and friendly and even made sure our room was nice and warm for us when we arrived! The heart shaped hot tub in our room was perfect and exactly what we were looking for! Thank you for the memorable stay!

Positive: nice big rooms. comfortable beds. real nice big flat screen TV Negative: No kind of breakfast. Garbage pile outside by the hotel/restaurant was off putting

We checked in, looked around and left to go find another hotel. The smell of cleaning products was SO strong that my asthma immediately started bothering me. Listen to all of the reviewers that mention the strong smell- it's overpowering. We weren't expecting a fancy place, but it just felt unsafe. Carpets looked decades old and desperately in need of replacing/cleaning. There were cigarette burn holes on the bedspread. As a mom and kid traveling by themselves, it didn't feel safe enough. There is an attached Indian restaurant, when we pulled in the first thing we noticed was trash piled up all over the place, along with caution tape across the front entrance of the hotel. While the front desk staff were very kind, we couldn't handle the strong smell of the room.

Listen. Is this inn “fancy” - no. But the staff is friendly/accommodating, the rooms are clean (a little outdated but don’t let that deter you), and it’s in great location. Also, the owner let my husband and I meet/pet his dog so that was an automatic 5 star rating for us. I would definitely come back to stay here!

Positive: The room was clean and spacious. And the manager and staff were lovely. Negative: The heating unit was a bit noisy in the night.