Oceana Resorts in North Myrtle Beach by Vacasa

Thoroughly enjoyed our stay. Much to do there, not enough time to take it all in. The rooms were beautifully decorated, everything we needed was supplied in the kitchen and bath. The walk in shower was huge. We will be back.

My family and I checked in over spring break. Once we were in our rooms we quickly departed for an evening of dinner and fun. We returned late and I was putting our youngest to bed. The first thing I found was some sand in his bed. I figured we were at the beach and there was bound to be a little sand everywhere but then I found HUMAN BLOOD on his pillow case. I called the front desk and the guy said you will have to call the manager in the morning. They did not offer to bring fresh pillows or anything that night. I called the manager in the morning and she said they would take care of it and clean the room. When we returned that afternoon I came in and found that they took the pillows and never replaced them. I also sat down at the table and chairs and saw where there was a pile of dirt,

My family stayed at Baywatch from 12/26/22 - 12/29/22. They checked out that morning and realized soon after that a Christmas gift was left behind. They called numerous times without an answer. I was able to get through and spoke with Supervisor Sherry about the item left behind and Sherry assured me that housekeeping would call the next morning on the 30th. No one called so I called and spoke with the manager that afternoon named Nandy. Nandy also assured and promised that she would call about the status of the jersey that was left behind. I asked if anyone was in the room and maybe they picked it up. Nandy stated the room was empty so since the item hadn’t been turned it she would check the room and call back. That night I called back since Nandy never returned my call and Sherry stated

I arrived at 1130pm after driving 4 hours on the 15th of May only to wait in line in my care for 1.5 hrs. Once inside I had to wait another hour to check in. I didnt get to my room until 2am. Once in the room it looked nothing like the picture. The microwave was dirty with splattered food and there was grease smeared on the outside of the door and counter top. The next day, I wanted to exercise my cancellation protection and was refused the ability to use it. I left and stayed elsewhere. My total bill for two nights and the cancellation protection should have been $391.01. Once home I called and explained the cancellation issue AS WELL AS I was charged an extra $174 on top of the $391.01 for the 2 nights, one of which should have been cancelled and credited. The gentleman said he c

We just spent 8 days at Bay Watch in North Myrtle Beach. The rooms were very clean, the view from the balcony was beautiful, the beds were comfortable. The lazy river was a great relaxing way to enjoy being outside, all the pools were clean and comfortably warm. The beach which is right there was a joy to walk. We will be back...