Nicolet Lodge

my husband and I stayed Tuesday through Friday very clean nice kitchenette refrigerator had an ice maker big bathroom seperate bedrooms with queen size beds and their own TVs only negatives... toilet made a "screaming noise" when flushing and could use somewhere to set your toiletries in bathroom lots of businesses in walking distance

Stayed here last summer when my car broke down in the middle of the highway (yes, I know, very Hallmark Movie like, but unfortunately there was no romance plot to be had here, although the scenic beauty would definitely be a great location for one) and my parents and I needed a place to stay while it was being fixed. Such a beautiful plot of land with a lot of nature, and the rooms were so nice and clean (no bugs or rodents)! The bathrooms were also very clean and had hot water as well! The room came with a kitchenette, which was very useful in preparing breakfast, and we could use the barbecues outside to cook dinner if we'd like. Overall, a very nice place to stay, and the owner was very kind and accommodating! 10/10!

Today I called to cancel my weekend trip due to heavy rain all day and it would not be fun riding our UTV. The gentleman told me that canceling due to rain is not an excuse and that I should not book a trip in the future at their facility. He also said we should book a room at the bed and breakfast in the future. What so poor service and I will not book a room from them again!! And I will let everyone in our UTV club how poor service he provided.

It was off season, mid May, so I can't speak to the condition in summer, but I really liked this place. No haggling over price, no lobby, no horrible excuse for breakfast. The room was clean and modern, the bed was comfortable, and the TV worked. That's what I wanted and that's what I got.

My family have stayed here several times however despite being repeated customers I was told to never call back because we had to call and cancel our stay. While I understand the inconvenience and the financial loss we did give them 24 hours notice. Had I been asked I would have gladly paid for 25% or even 50% of the missed rental even though the majority of hotels allow you to cancel within 24 hour but instead I was rudely told to never call back, which I will gladly comply. I have run my own business and if I treated people like I was treated I would have gone bankrupt.