Mountain Modern Jackson Hole

Booked 3 night with a king + sofa bed room. But was given a queen with a bunker (directly on top of the queen 😓😤). Thought there was no room available. This room is super tiny, no room for placing suitcase, or anything. It is far from what the website describes. What makes it worse is that room is extremely noisy (bathroom fan is like airplane take off) and floor is periodically vibrating. Horrible, just horrible!After first night, I complained and they switched me to a king + sodas room. It is much bigger, much bigger, and not noisy. The parking lot at the first night was half empty, so there is no way the rooms is fully booked. So, why the heck they gave me a much smaller and noisy room? Even after I asked them through text (this is how they communicate), all I got was silence. Nothing,

We thoroughly enjoyed our stay at this establishment. Rooms were tidy and clean upon entry. Very spacious with comfortable beds. Shower pressure is wonderful and temperature can get really hot! Staff were very helpful with any questions or concerns you may have. Great views all the way around the property. Hot tub was a nice touch after a long days travel. Triple M cafe on the property offered various meals, coffee, and bar! Loved that there is a laundry room on premises! Very close proximity to the town where several shops and dining options are available.

Positive: "" Negative: restaurant

I was so pleasantly surprised by this hotel/motel. The rooms thought of everything. So much storage, nice shampoo/body wash/lotions and loved the sink. So many extra little touches like the ear plugs… The pool/hot tub was fun… lounge was relaxing with great games, cocktails and a good food menu. We regularly come to Jackson and we will be back here.

Ok, so we were displaced in travel and Delta set us up. I have visited Jackson many times and since this hotel came about a few years ago I have been interested, but have always stuck with my usual picks. Needless to say, I was excited to try it, but INSTANTLY disappointed. Not only was the front desk staff rude, not accommodating to multiple travelers checking in that were displaced, also did not know the accommodations their hotel had to offer. So the triple M, stops serving food at 8pm, not 9pm that’s only for booze, then breakfast is delayed and then lunch isn’t served until 1pm. We paid for a late check out, kind of fair but when you have contract with an airline, you should kind of except this thing. Anyway, we paid for the 3pm check out, went to lunch at 1230, came back 2pm, they ha