Mount Snow Grand Summit Resort

We just spent 5 nights at Grand Summit Resort and it was PERFECT. I’m not sure about the negative on-line reviews. The check-in process went smoothly and the lobby help was friendly and welcoming. We stayed in a suite and it was updated, clean and well-appointed. We had dinner in our room several nights and the kitchen had everything we needed. (Except a cork puller. However, the young lady at the Deli was friendly and able to help us.) The ski conditions were great considering it was early in the season (not all of the trails were open) and the ski equipment was in good condition. Some of the lifts were not open initially, but started running once more skiers arrived. The ski valet was convenient. We ate dinner at Harriman’s the first night. It was not fancy but it was good. We had the

Although we had some issues with our stay, Joel, the manager was very compassionate and understanding. He was willing to try to make things better and he did. A kind man! I am quite sure our issues were rare at this place because they seem to want everyone to be happy and we have talked to people who do love it there! It is a perfect spot for a family stay. If you go and you want to be close to the "ski in/ski out" ask for a room closer to the back doors, it's a long building and our room was quite far but some people don't mind that. Also, the valet workers were awesome and super helpful when our car wouldn't start. Note to self: do not put key fob in same pocket as hotel key. The front desk ladies are well informed and helpful too. The place is located in an awesome spot and the pool,

We had a great stay at the Grand Summit Resort at Mount Snow. We stayed in a one-bedroom condo-style unit with a full kitchen, bathroom, and a pullout couch, and it was perfect for relaxing after a long day on the mountain. The full kitchen was really convenient and made it easy to have meals in without needing to go out every time. The space was clean, comfortable, and had that cozy mountain feel. The pullout couch added extra room to relax, and the separate bedroom gave it more of a private, home-away-from-home vibe. The location is unbeatable—being right at Mount Snow made it incredibly easy to get on and off the slopes. Overall, the Grand Summit Resort is a great choice if you want comfort, convenience, and a true ski resort experience. We’d definitely stay here again.

I just checked out and I want to check back in. I want to make a personal shout out to Sara/Sara Beth. Just an incredible host. She answered every question we had with grace, knowledge, and kindness. We genuinely had such a great time staying here, with her help, that we're going to book again. The pool/hot tub stays heated all night. And the bar "Harrimans" is a perfect apres ski after. Hopefully you get Matthew as a bartender. He's incredibly hospitable. In brief, incredible resort. Perfect amenities. And if Sara(Beth) is working, you'll have a perfect experience from check in to check out

The Grand Summit has not aged well. It once felt high end but now feels worn and tired. We stayed for 3 days last week. There were bags of garbage and pizza boxes left on our balcony from the previous guests. The tv was situated in a location where you could not see it from any of the seating. The fitness center once had 4 ellipticals. It now had one which was out of order. We went to the Market,(which opens at 7am) to grab breakfast at 7:20. It was closed and we were told the employee that opens it had not arrived yet. The lobby has coffee but the 2nd day we were there they had no cream. We were told that their order did not arrive. I asked about a late checkout and was told they they needed to speak to a manager and it would be an additional $100 an hour. Front desk employees were very